Solved

Sonicwall NSA 240 Connection Issues random

Posted on 2010-09-14
6
1,289 Views
Last Modified: 2012-05-10
Hey Guys,

I was hoping someone could shed some light on my problem here. I have a new Sonicwall NSA 240 that I am replacing a Sonicwall TZ170.

All my settings are identical as I had to manually type and reset everything.

Once I plug in the new NSA240 everything seems to be okay, then a few minutes later the connection drops to the internet, then a few minutes (about 1 to 2 minutes) the connection is back up and running.

This happens all the time and just repeats. I have already updated the firmware to the latest and greatest, rechecked my settings. I know everything works because during the time it is up, I can receive email to my exchange server, browse the web and do anything.

Once the connection drops I am dead in the water.

I have yet to contact Sonicwall and see if someone here could help. If not then off to Tech support. There is nothing special about the firewall setup as I have done this on numerous sites. This is my first NSA 240 as I have only used TZ170. Anyone got any clues?

Thanks.
0
Comment
Question by:AsystData
  • 3
  • 2
6 Comments
 

Expert Comment

by:MostCuriousGeorge
Comment Utility
I called sonicwall support about a very similar issue but they immediately recommended backing up the settings, resetting the device to factory defaults and then restoring the settings again. I'm sure this was a bit of a cop-out initially for them but it did work for me. This was on a TZ 210 with Enhanced OS
0
 

Author Comment

by:AsystData
Comment Utility
I will try that and see what happens as well, I appreciate the lead.

Thanks.
0
 
LVL 11

Expert Comment

by:crouthamela
Comment Utility
Do you happen to have 2 WAN ports configured and Load Balancing enabled? Can you spare some more details on your configuration?
0
How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

 

Author Comment

by:AsystData
Comment Utility
I will be looking into this wednesday since I don't have the device connected since it cause to many issues and had to revert back to the old device. But I can't recall if I have load balancing enabled, I know I only have 1 WAN setup and 1 LAN setup.
0
 

Accepted Solution

by:
AsystData earned 0 total points
Comment Utility
Okay I was able to resolve this after testing out some things. First I did download the latest firmware 5.6, but I do not think that was the cause of my issues. In fact it was not the cause at all.

In my Firewall settings I have 6 outside VPN locations that come back to  my office, those 6 connections were causing my issue. When I went into VPN>>Settings and turn off each location my connection stayed stable and I didn't have any more internet or network drops.

Second as I did try to add just one location back it knock my network and firewall off again. So the culprit is the VPN settings.

Now I did go in and setup a rule to allocate my bandwidth for my network, vpn, and internet, but that didn't resolve anything. So I have to start and look at my VPN setup as why they are giving me issues. The good thing at least I resolved that part and the VPN is just cameras so I can live temporarily without video feed.

I appreciate everyone input and help.
0
 

Expert Comment

by:MostCuriousGeorge
Comment Utility
Out of curiosity, are these sonicwall-to-sonicwall VPN's?
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

The Cisco RV042 router is a popular small network interfacing device that is often used as an internet gateway. Network administrators need to get at the management interface to make settings, change passwords, etc. This access is generally done usi…
Tired of waiting for your show or movie to load?  Are buffering issues a constant problem with your internet connection?  Check this article out to see if these simple adjustments are the solution for you.
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…
After creating this article (http://www.experts-exchange.com/articles/23699/Setup-Mikrotik-routers-with-OSPF.html), I decided to make a video (no audio) to show you how to configure the routers and run some trace routes and pings between the 7 sites…

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now