Outlook 07 opening wrong new message template
When I hit Ctrl-N, a new blank message appears for "account 1" with a simple template I created years ago. I choose "account 2" from the Account drop down list. A template opens. However, the formatting is slightly different than if I go directly to the template directory and open it from there. Small but tedious difference. There is only one email template in the Template folder--that I just created for account 2. There is no template account 1.
When I search for *.oft, I find nothing even though I there is an account2.oft file in
C:\Documents and Settings\Jim\Application Data\Microsoft\Templates
Is there another place Outlook maybe storing templates? And how do I make those the defaults?
Thanks for any ideas.
When I search for *.oft, I find nothing even though I there is an account2.oft file in
C:\Documents and Settings\Jim\Application Data\Microsoft\Templates
Is there another place Outlook maybe storing templates? And how do I make those the defaults?
Thanks for any ideas.
SOLUTION
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Let me make sure I understand. You're saying that you
1. Create a new message
2. Change the account that the message is to be sent through
3. The starting point of the messages changes by dropping down several lines
Is that right?
1. Create a new message
2. Change the account that the message is to be sent through
3. The starting point of the messages changes by dropping down several lines
Is that right?
ASKER
BDF-
yes. thanks.
yes. thanks.
The only explanation I can think of is that a signature, and empty one, is being added. Does the account you're switching to have a signature set to be used?
ASKER
bdf--
Thanks for hanging in there. This will be the toughest 500 pts you ever earned :)
I think I understand your question but don't know how to check? Can you point me in right direction?
If it helps, I see only 2 signatures available. I just now deleted the offending one and created a replacement, being sure it didn't contain too many lines above 1st signature line. But still it opens with too many lines above. ??
Thanks for hanging in there. This will be the toughest 500 pts you ever earned :)
I think I understand your question but don't know how to check? Can you point me in right direction?
If it helps, I see only 2 signatures available. I just now deleted the offending one and created a replacement, being sure it didn't contain too many lines above 1st signature line. But still it opens with too many lines above. ??
No problem.
Click Tools > Options > Mail Format > Signatures. Click the "E-mail account" pulldown and select the second account. Is a signature defined in the "New messages" pulldown?
Click Tools > Options > Mail Format > Signatures. Click the "E-mail account" pulldown and select the second account. Is a signature defined in the "New messages" pulldown?
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ASKER
To clarifiy, Account1 is the default and that's fine. The tedious problem is when I switch to my business (non-default) account using Account dropdown, the starting point for the message is about 5 lines too low. ie, it's not at the top of the message. The signature for that account does appear as desired. So I manually move cursor to top of message.
Perhaps there is stationery formatting step? Thanks again.