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What is Base System Device

We just re-formatted a Sony VAIO VGN-NW160J laptop and installed clean version of Windows 7 Home Premium 64 Bit.

Now we have the exclamation point saying "Base System Device" under device manager.

Any ideas what this is and how we can address it?
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HotRodSue
Asked:
HotRodSue
4 Solutions
 
Usama FoadIT ManagerCommented:
You need to install the device driver for new operating system (mainly the motherboard driver).
you will find the drivers here:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNNW160J&SelectOS=45
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ching023Commented:
You should be able to double click on that item, and then go to the detail tab.
and look up the Device ID.

Then search that Device ID on the internet, then you should be able to find out what that is,
Who made it, and hopefully, you can get the Driver from the manufacture.
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_-MYFOX-_Commented:
Can you  see the id of the device from the device properties?
 Example: PCI \ VEN_8086 & DEV_2983 & SUBSYS_82761043; 11583659 & 0 & 11
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knightfrankCommented:
If you get the PCI device ID as detailed above, you can then use http://www.pcidatabase.com/ and search exactly what device it is.

Thanks

Russ

http://www.technicaltribulations.com
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HotRodSueAuthor Commented:
Thanks for the quick response.  As always, I can count on the good people at EE.

We're going to call it a day for now and will get back to the suggestions tomorrow morning.

I'll be sure to post accepted solution.
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nobusCommented:
try this to identify the devices :

Start>Programs>Accessories>System Tools>System Information.
Now select  "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  Check the manufacturer's website first or google them
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HotRodSueAuthor Commented:
Thank you for your kind and expert help.  We were able to identify the device as Ricoh card reader.  We installed that and we're good to go. Your input is much appreciated.
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nobusCommented:
tx for the feedback !
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