Solved

What is Base System Device

Posted on 2010-09-14
8
2,187 Views
Last Modified: 2012-06-21
We just re-formatted a Sony VAIO VGN-NW160J laptop and installed clean version of Windows 7 Home Premium 64 Bit.

Now we have the exclamation point saying "Base System Device" under device manager.

Any ideas what this is and how we can address it?
0
Comment
Question by:HotRodSue
8 Comments
 
LVL 6

Expert Comment

by:UsamaFoad
ID: 33677789
You need to install the device driver for new operating system (mainly the motherboard driver).
you will find the drivers here:
http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNNW160J&SelectOS=45
0
 
LVL 2

Accepted Solution

by:
ching023 earned 150 total points
ID: 33677790
You should be able to double click on that item, and then go to the detail tab.
and look up the Device ID.

Then search that Device ID on the internet, then you should be able to find out what that is,
Who made it, and hopefully, you can get the Driver from the manufacture.
0
 
LVL 5

Assisted Solution

by:_-MYFOX-_
_-MYFOX-_ earned 100 total points
ID: 33677799
Can you  see the id of the device from the device properties?
 Example: PCI \ VEN_8086 & DEV_2983 & SUBSYS_82761043; 11583659 & 0 & 11
0
 
LVL 2

Assisted Solution

by:knightfrank
knightfrank earned 150 total points
ID: 33677817
If you get the PCI device ID as detailed above, you can then use http://www.pcidatabase.com/ and search exactly what device it is.

Thanks

Russ

http://www.technicaltribulations.com
0
Find Ransomware Secrets With All-Source Analysis

Ransomware has become a major concern for organizations; its prevalence has grown due to past successes achieved by threat actors. While each ransomware variant is different, we’ve seen some common tactics and trends used among the authors of the malware.

 

Author Comment

by:HotRodSue
ID: 33677921
Thanks for the quick response.  As always, I can count on the good people at EE.

We're going to call it a day for now and will get back to the suggestions tomorrow morning.

I'll be sure to post accepted solution.
0
 
LVL 91

Assisted Solution

by:nobus
nobus earned 100 total points
ID: 33679601
try this to identify the devices :

Start>Programs>Accessories>System Tools>System Information.
Now select  "Components" and highlight "Problem Devices".
All hardware devices with a driver problem will be listed here.
Make a note of the first line of the PNP Device ID line of the entry. It will show a Vendor number and a Device number (VENxxxxDEVxxxx) both four digits long.
Look up those numbers here:   http://www.pcidatabase.com/index.php

This will tell you the manufacturer and the chip number.  Check the manufacturer's website first or google them
0
 

Author Closing Comment

by:HotRodSue
ID: 33682056
Thank you for your kind and expert help.  We were able to identify the device as Ricoh card reader.  We installed that and we're good to go. Your input is much appreciated.
0
 
LVL 91

Expert Comment

by:nobus
ID: 33682558
tx for the feedback !
0

Featured Post

Threat Intelligence Starter Resources

Integrating threat intelligence can be challenging, and not all companies are ready. These resources can help you build awareness and prepare for defense.

Join & Write a Comment

Sometimes drives fill up and we don't know why.  If you don't understand the best way to use the tools available, you may end up being stumped as to why your drive says it's not full when you have no space left!  Here's how you can find out...
Join Greg Farro and Ethan Banks from Packet Pushers (http://packetpushers.net/podcast/podcasts/pq-show-93-smart-network-monitoring-paessler-sponsored/) and Greg Ross from Paessler (https://www.paessler.com/prtg) for a discussion about smart network …
As developers, we are not limited to the functions provided by the VBA language. In addition, we can call the functions that are part of the Windows operating system. These functions are part of the Windows API (Application Programming Interface). U…
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

757 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

19 Experts available now in Live!

Get 1:1 Help Now