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Wireless Network on Tablet PCs

Posted on 2010-09-14
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Last Modified: 2013-12-27
All,

I have been on the phone with Dell for the last 3 hours trying to get something resolved with this, so hopefully you all can lend a hand;

I currently have 13 tablet PCs all of which are on a domain and on Windows 7 Pro.  All of them have the 'automatically connect to this network' setting checked on the Wireless Network.

My problem is that the network is not visible to the tablet until a user is successfully logged on.  This being the case, no domain user is able to authenticate successfully because there's no logon server visible to the machine when on the Logon Screen.  

I can plug in a network cable, and authenticate, and once the user's settings are loaded, the wireless connection goes from disconnected to connected.  Likewise with a local user.  

Is the wireless connection not able to be viewed by the tablet until a user's profile is successfully loaded?  If so, how in the world is this a viable solution within an enterprise environment???

The WAPs are all SonicPoints if that helps any.  Domain Controller is a Windows Server 2008R2.

Any help would be much appreciated!!!
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Question by:ben9035
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8 Comments
 

Author Comment

by:ben9035
ID: 33677833
Correction....WAPs are Cisco Aeronets, use WPA2, and are wireless N
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LVL 7

Expert Comment

by:fefo_33065
ID: 33678010
Ok Ben, there are about four possible solutions to your problem in the following forum (i think the ones towards the bottom are best):

http://social.answers.microsoft.com/Forums/en-US/w7network/thread/daabd8b1-a400-437c-bb43-dd867083e69c

I hope this works.
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LVL 7

Expert Comment

by:fefo_33065
ID: 33678012
Don't forget this also:

"Also please verify with the WLAN service is started  and set to automatic, if the WLAN service is stopped, I would suggest you to start the service and put it to automatic."
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LVL 21

Expert Comment

by:Jakob Digranes
ID: 33679192
how do users authenticate?
WPA-PSK or 802.1x ?
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Author Comment

by:ben9035
ID: 33684702
The PCs use WPA2 to connect, but the users themselves authenticate through AD.
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LVL 21

Expert Comment

by:Jakob Digranes
ID: 33686116
do you enter static keys for the wireless?
If so - go to group policies on server and ocnfigure administrative setting to "Wait for network before logon"
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Author Comment

by:ben9035
ID: 33878617
I disabled autotuninglevel via netsh and everything works again.  Thanks for your input guys.
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Accepted Solution

by:
ben9035 earned 0 total points
ID: 33878629
For Future reference, the command I ran in an elevated command prompt was

netsh interface tcp set global autotuninglevel=disabled
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