pst file in outlook 2010
Posted on 2010-09-14
one of the users at our company lost their data on their laptop so had to get a new one and went from using outlook 2003 to 2010. They actually used a backup from an external western digital drive to bring back their pst file to use for outlook. Unfortunately someone else had helped him with this process and looks like they ended up using wrong pst so missing a lot of emails etc. I renamed his existing pst and then restarted outlook and then as usual, outlook said it couldnt find the pst which i purposely renamed and so i pointed it to his old pst from the backup and it seemed to take the redirection without a problem at first but when i went to test it by sending an email it said couldnt send since outlook couldnt locate the pst file. Is there a certain way to do this procedure properly in outlook 2010 that is different than 2003 since i have done this many times in the past without a problem. Thanks.