Solved

Cannot Access Outlook Web Access after resetting exchange virtual directories

Posted on 2010-09-14
4
659 Views
Last Modified: 2012-05-10
Hi,

I Have a windows 2003 SBS SP2 (exchange 2003).

Recently we noticed that users were unable to connect using mobile devices as domain.com/oma did not return a page. I have had this same problem occur with another client and performing steps outlined in this article http://support.microsoft.com/kb/883380 to reset exchange virtual directories had worked for me before, unfortunately in this instance i am now unable to access Outlook Web Access despite the virtual directories rebuilding exactly as they should. I have confirmed that ExchWeb has anonymous authentication enabled but i'm unsure whether it is worth while running through the rebuild process again or which direction i should go next. Any help getting Outlook Web Access working again would be greatly appreciated.

thanks,
0
Comment
Question by:ITLtech
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
4 Comments
 
LVL 2

Expert Comment

by:knightfrank
ID: 33678526
Hi,

When browsing to the OWA directory in IE do you recieve any errors or status messages?

Thanks

Russ

http://www.technicaltribulations.com
0
 
LVL 26

Expert Comment

by:e_aravind
ID: 33678556
when trying to do an explicit login https://servername/exchange/mailboxuser...what is the result?
when  you try to access https://servername/public.....do you get any response?

Check on IIS Logs for any status codes.

Note:
In mobile devices when configuring Exchange Active Sync, we need to provide the servername or URL
not the URL/oma.
0
 
LVL 4

Expert Comment

by:kenycl
ID: 33679135
try doing a test from this online test tool and see what you get

https://www.testexchangeconnectivity.com/
0
 

Accepted Solution

by:
ITLtech earned 0 total points
ID: 33679376
thanks for you comments - turns out that there is another site using port 443 so i have swapped OWA over to port 80 in the meantime which has allowed me to access it again.
0

Featured Post

Secure Your Active Directory - April 20, 2017

Active Directory plays a critical role in your company’s IT infrastructure and keeping it secure in today’s hacker-infested world is a must.
Microsoft published 300+ pages of guidance, but who has the time, money, and resources to implement? Register now to find an easier way.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Read this checklist to learn more about the 15 things you should never include in an email signature.
In-place Upgrading Dirsync to Azure AD Connect
To show how to generate a certificate request in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.:  First we need to log into the Exchange Admin Center. Navigate to the Servers >> Certificates…
A short tutorial showing how to set up an email signature in Outlook on the Web (previously known as OWA). For free email signatures designs, visit https://www.mail-signatures.com/articles/signature-templates/?sts=6651 If you want to manage em…

730 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question