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SharePoint 3.0 - Alert URL's Not Correct

Posted on 2010-09-14
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Last Modified: 2012-06-27
A client has set up an intranet site using SharePoint 3.0 running on a Windows SBS 2003 Standard server.

The site can be accessed from the LAN via url http://intranet/default.aspx
And from the internet via url https://domain:444/default.aspx

Issue is that the links contained within alert messages generated by SharePoint are not correct and therefore do not allow the content relating to the alert to be viewed from within the email.

Suggestions please.
 
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Question by:bosshognz
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LVL 38

Expert Comment

by:Justin Smith
ID: 33680989
How are the urls displayed?  By default, Alerts will use the Default zone URL in their messages.
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Author Comment

by:bosshognz
ID: 33686901
Sorry ACH1LLES I don't understand what you're asking. Can you clarify please?
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LVL 38

Expert Comment

by:Justin Smith
ID: 33687217
Look at the Alternate Access Mappings for your web application.  What is the URL for the Default Zone?
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Author Comment

by:bosshognz
ID: 33696794
The following are as listed under Alternate Access Mappings in SharePoint 3.0 Central Administration:
Internal URL Zone Public URL for Zone
http://skasbs1:19698 Default http://skasbs1:19698
http://intranet Default http://intranet
http://companyweb Intranet http://companyweb
https://mail.ska.co.nz:444 Extranet https://mail.ska.co.nz:444
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LVL 38

Expert Comment

by:Justin Smith
ID: 33696969
so are alerts pointing to the 19698 site, but they should point to intranet?
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Author Comment

by:bosshognz
ID: 33697174
The alerts are pointing to http://intranet which is not accessable from the internet.
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Accepted Solution

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Justin Smith earned 500 total points
ID: 33699777
By default the alerts will use the Default zone url.  However, you can change this using the Admin Toolkit for WSS 3.

Info: http://go.microsoft.com/fwlink/?LinkId=117212&clcid=0x409

x86 version: http://www.microsoft.com/downloads/en/details.aspx?FamilyId=263CD480-F6EB-4FA3-9F2E-2D47618505F2&displaylang=en

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LVL 38

Expert Comment

by:Justin Smith
ID: 33749004
update?
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Author Comment

by:bosshognz
ID: 33880031
Apologies for the delay.  Am currently away from the office on leave.  Will update when I get the chance when I get back later this week.
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