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Quickbooks 2010 Pro - Add Additional User License

Posted on 2010-09-14
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Last Modified: 2012-06-21
I was working on a Server configuration this week (Server 2008 Standard).
Quickbooks 2010 Pro has been installed on it. Quickbooks 2010 Pro was installed
and registered with 1 User License.

Now that the Server has been configured, additional Users were required to
be added to the Quickbooks company file, so that additional users can work
simultaneously, in Multi-User mode, from their respected Terminal Profiles.
Quickbooks 2010 Pro has then had 3 additional Users added via Company > Set Up Users and Passwords > Set Up Users .

I have purchased 3 separate 1 User Quickbooks Pro 2010 In Box Software Packages.
These match that of what is already installed and registered on the Server.

My question is how am I supposed to add the additional User licenses? I have options
to buy additional seats, but am not seeing options to actually add the licenses, provided in each
box, for each new user.

Please assist!
I would greatly appreciate it.
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Comment
Question by:nuclearwerewolf
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16 Comments
 
LVL 5

Assisted Solution

by:bupper
bupper earned 250 total points
ID: 33679380
In the Help menu, there is an option for registering/purchasing additional licenses.
0
 

Author Comment

by:nuclearwerewolf
ID: 33679579
I do not see an option for anything other than purchasing, changing the original license information and to sync the license information.
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Author Comment

by:nuclearwerewolf
ID: 33679580
0
 
LVL 11

Expert Comment

by:stlinae
ID: 33683040
If you have 3 single user licenses, then each install needs to have it's own unique licenses number entered at the time of install. That's all there is to do. There's nothing to "add" anywhere.


Just curios, are you trying to run Pro in Terminal Services??
0
 
LVL 5

Expert Comment

by:bupper
ID: 33684076
Did you try clicking "Buy additional user license"? I think it gives you the option of entering an existing license, too.

If it all doesn't work, why don't you call up Intuit? ;)
0
 

Author Comment

by:nuclearwerewolf
ID: 33684888
So basically install into each Terminal user environment, even though there is already an install that left an icon on each user desktop, which is accessable by any user, one user at a time?
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LVL 11

Expert Comment

by:stlinae
ID: 33684953
So, technically, Pro isn't supported in a terminal environment so I won't speak to that part of it. (Intuit trained, what can I say.) If you already have it installed, open it and press F2, this will bring up you Product Information window. At the top, you will see a License number. If you have 3 single user licenses, this number will need to be different for every user in order for them to access the same QB file at the same time.

If it's the same for more than one user, each would be able to access the QB file, but NOT at the same time.
0
 

Author Comment

by:nuclearwerewolf
ID: 33686847
It shows as 1 User License. Is there a way to get around this, like as mentioned above? Maybe install inside of each Terminal User environment, with a separate key?
0
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LVL 11

Assisted Solution

by:stlinae
stlinae earned 250 total points
ID: 33687655
And it's going to show 1 user license, that's what you said you have, 3 single user licenses. You can still have 3 users access 1 QB file at the same time when they all have different license numbers. 3-1 user license numbers or 1-3 user license gets you the same thing, 3 people in one QB file at the same time.
0
 

Author Comment

by:nuclearwerewolf
ID: 33687906
But the question is how do I go about adding the additional user licenses, for simultaneous connectivity. I knew it could be done, just not sure of the process, with my given scenario.
0
 
LVL 11

Expert Comment

by:stlinae
ID: 33688394
YOU DO NOT HAVE TO DO ANYTHING!!!!! If you have 3 single user licenses installed, you can connect 3 times to any one QB file. "That's all there is to do. There's nothing to "add" anywhere."
0
 

Author Comment

by:nuclearwerewolf
ID: 33688914
I understand that. I just don't understand how to get the licenses on there. In other words, I have one program + License already installed and registered. This is a single User license. In addition, I have 3 separate boxes of Quickbooks Pro 2010 (essentially licenses), to add to the one already installed, and/or the company file, so that 3 additional Users, can connect, alongside the 1st one, similtanously.
How do I add the licenses? What process do I need to go through, to add the licenses so that the additional Users can connect simultaneously? I don't see anywhere in the suite, to add these licenses already purchased, in box, hence; I don't see how I can add additional Users, for connectivity, in a Multi-User environment.  

0
 

Author Comment

by:nuclearwerewolf
ID: 33689057
Better explained, can I just install Quickbooks Pro 1 time PER PROFILE and just add in a License each time, when asked? Will this fix the issue at hand, as in, allow each User to connect simultaneously?
0
 

Accepted Solution

by:
nuclearwerewolf earned 0 total points
ID: 33689745
I have resolved this myself.
Essentially, it is impossible to do this, the way I originally had envisioned.
What I had to end up doing was to call QuickBooks Support.
They told me that I needed Enterprise to run QuickBooks in a Terminal
Server environment. I refused to buy and pay the additional 2,700 Dollars
to get a copy of that, so I went ahead and just purchased additional
user licenses, via:
Help > Manage My License > Buy Additional User License
I chose to add 3 Additional User Seats (User Licenses).
I went through, paid for it, and my account was then Sync'd with more
User Licenses added.

I can now work Simultaneously within QuickBooks 2010 Pro, within a Terminal Multi-User
environment, where each User can connect and work under their Usernames,
all at the same time.

I am now selling my 3 single copies of QuickBooks 2010 Pro, lol.
Thanks guys.
0
 

Author Comment

by:nuclearwerewolf
ID: 33689836
I have attempted to Accept my last comment as a Solution, but I want to give points
to the people whom at lest suggested the means, to my final conclusion. It is giving me an
error when I try to "Accept and Award Points" for my comment, saying that each person
must be allotted at least 20 points? I am not sure what to do here and how to close this ticket out.
I wanted to give: bupper and stlinae 250 points each, for their suggestions.
Please help.
0
 

Author Comment

by:nuclearwerewolf
ID: 33689840
Note that I selected their comments and it automatically added the points at 250 and 250. I had no other Expert selected yet it's giving me the 20 points each issue.
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