Solved

How to repair volume shadow copy service (vss)?

Posted on 2010-09-15
7
913 Views
Last Modified: 2012-05-10
Hi experts.

We use an image program that utilises vistas vss on about a hundred machines. Lately, it stopped working on two machines and that's because of vss having a problem. The error message is documented here http://technet.microsoft.com/en-us/library/cc734235%28WS.10%29.aspx
The recommended solution however is to contact the vendor of the backup software - that vendor however just tells me that vss is broken.

I am looking for a way to repair it but I can only find solutions for xp.
-------

I have attached a procmon logfile, filtered for vss.exe, rename it to logfile.pml and the vss service registry keys.

Update: while starting this thread, I have solved it for one of them: after re-enabling system restore, vss is working again. On the other computer however this has not helped
Logfile.txt
vssdiag.reg
0
Comment
Question by:McKnife
  • 4
  • 3
7 Comments
 
LVL 41

Expert Comment

by:graye
ID: 33683992
I recommend that  you use the VSSADMIN tool on those two machines to see if there is a strange/bogus/outdated VSS writer installed.   You can compare the output of VSSADMIN when run on PCs that are not having problems.
http://technet.microsoft.com/en-us/library/cc754968(WS.10).aspx 
 
0
 
LVL 54

Author Comment

by:McKnife
ID: 33684009
There are no abnomalies.
0
 
LVL 41

Expert Comment

by:graye
ID: 33686968
OK... how about posting the messages from the Error Log for us to see...
0
Use Case: Protecting a Hybrid Cloud Infrastructure

Microsoft Azure is rapidly becoming the norm in dynamic IT environments. This document describes the challenges that organizations face when protecting data in a hybrid cloud IT environment and presents a use case to demonstrate how Acronis Backup protects all data.

 
LVL 54

Author Comment

by:McKnife
ID: 33690665
As I wrote: The message is documented at the linked site.
0
 
LVL 41

Expert Comment

by:graye
ID: 33690701
So, nothing else in the event log from a VSS writer?
0
 
LVL 54

Author Comment

by:McKnife
ID: 33690913
The eventlog message is the one linked. Wait, there is a second one, this event: http://technet.microsoft.com/en-us/library/cc734302(WS.10).aspx
0
 
LVL 54

Accepted Solution

by:
McKnife earned 0 total points
ID: 33692751
To add another detail: creating system restore points does not work on that computer, neither.
0

Featured Post

Enterprise Mobility and BYOD For Dummies

Like “For Dummies” books, you can read this in whatever order you choose and learn about mobility and BYOD; and how to put a competitive mobile infrastructure in place. Developed for SMBs and large enterprises alike, you will find helpful use cases, planning, and implementation.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

I'm a big fan of Windows' offline folder caching and have used it on my laptops for over a decade.  One thing I don't like about it, however, is how difficult Microsoft has made it for the cache to be moved out of the Windows folder.  Here's how to …
When you try to extract and to view the contents of a Microsoft Update Standalone Package (MSU) for Windows Vista, you cannot extract the files from the MSU. Here we are going to explain how to extract those hotfix details without using any third pa…
The Task Scheduler is a powerful tool that is built into Windows. It allows you to schedule tasks (actions) on a recurring basis, such as hourly, daily, weekly, monthly, at log on, at startup, on idle, etc. This video Micro Tutorial is a brief intro…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

821 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question