Solved

Word 2003 Safe Mode loop

Posted on 2010-09-15
5
769 Views
Last Modified: 2012-05-10
Several of our roaming profile users get the error "Word encountered an error and needs to start in safe mode" everytime they open Word.

The only way I can fix this is by deleting their Application Data and Local Settings folder, and then sometimes the error is only fixed for a couple of days.

Does anybody know of a more effective fix?

Attched is some of the error.

Many thanks

Winword-error.pdf
0
Comment
Question by:CraigMaxwell
5 Comments
 
LVL 3

Assisted Solution

by:Willy Van den Houten
Willy Van den Houten earned 125 total points
Comment Utility
A problem with the normal.dot file ?

Try to avoid deleting the profile and only delete the normal.dot file to see if this resolves the problem too.
0
 
LVL 5

Assisted Solution

by:shanyuen
shanyuen earned 125 total points
Comment Utility
0
 

Author Comment

by:CraigMaxwell
Comment Utility
Thanks for the advice.

I will try as soon as the error reappears.

0
 
LVL 3

Assisted Solution

by:esp-projects
esp-projects earned 125 total points
Comment Utility
Hi,

The problem could be related to printers as well.  If the normal.dot fix doesn't work, check what your default printer is set to.  Change it if possible and get them to try again.  I have seen lots of issues like this recently.  Does it only happen to users on Roaming Profiles or can Users with Local Profiles be affected too?
0
 
LVL 6

Accepted Solution

by:
mismoboy earned 125 total points
Comment Utility
You need to disable all plug-ins and then delete the normal.dot file.  It should fix it.  The last thing to try is do a software repair.  Good Luck.
0

Featured Post

What Security Threats Are You Missing?

Enhance your security with threat intelligence from the web. Get trending threat insights on hackers, exploits, and suspicious IP addresses delivered to your inbox with our free Cyber Daily.

Join & Write a Comment

ADCs have gained traction within the last decade, largely due to increased demand for legacy load balancing appliances to handle more advanced application delivery requirements and improve application performance.
This article descibes how to create a connection between Excel and SAP and how to move data from Excel to SAP or the other way around.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
Polish reports in Access so they look terrific. Take yourself to another level. Equations, Back Color, Alternate Back Color. Write easy VBA Code. Tighten space to use less pages. Launch report from a menu, considering criteria only when it is filled…

763 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now