Solved

Remote Web & OWA - Windows SBS 2008

Posted on 2010-09-15
4
652 Views
Last Modified: 2012-05-10
Remote Web & OWA has been working fine for over 3 months.

Suddenly today when I try to acess https://mail.dentalserve.net/owa or https://mail.dentalserve.net/owa. ExternallyI receive a message "Internet Explorer Cannot display the webpage"

However internally on the network I am able to successfully access https://mail.dentalserve.net/owa or https://mail.dentalserve.net/owa.

How has this problem occured out of the blue ? How can it be fixed ?

Thanks

Dall
0
Comment
Question by:BhanaD2
  • 2
  • 2
4 Comments
 
LVL 8

Expert Comment

by:Kruger_monkey
ID: 33680764
What have you got between internal and external?  Router with port forwards?  Direct access ?  firewall ? etc.

Sounds like your pointer to the exchange server may be broken.  If you have a port re-direct then verify it is still in place.  Check firewalls etc.

Has any equipment/settings/software changed recently?  Specifically WAN/LAN equipment or security software on the exchange server?
0
 

Author Comment

by:BhanaD2
ID: 33681699
I have a netgear Prosafe DGFV338 VPN ADSL Router. Firewalled

Inbound Ports 443, 80 and 987 are already opned and directed to the server IP.
No equipment has been changed
0
 
LVL 8

Expert Comment

by:Kruger_monkey
ID: 33683472
I have just tested and clicking on your https://mail.dentalserve.net/owa link I get presented with an OWA login page.  Whatever teh problem was seems to have resolved, has your router been restarted since the problem?  It may just have been a router issue.  If it was working internally but not externally the problem is normally DNS, port redirection or internet access.

dentalserver.JPG
0
 

Accepted Solution

by:
BhanaD2 earned 0 total points
ID: 33724611
Problem was resolved the domain provider added an additional MX record fro some reason.
I asked the provider to remove the additional MX record, this resolved the problem.

Regards

Dal
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Introduction At 19:33 (UST) on Tuesday 21st September the long awaited email arrived with the subject title of “ANNOUNCING THE AVAILABILITY OF WINDOWS SBS 7 PREVIEW”.  It was time to drop whatever I was doing and dedicate as much bandwidth as possi…
You may have discovered the 'Compatibility View Settings' workaround for making your SBS 2008 Remote Web Workplace 'connect to a computer' section stops 'working around' after a Windows 10 client upgrade.  That can be fixed so it 'works around' agai…
Concerto provides fully managed cloud services and the expertise to provide an easy and reliable route to the cloud. Our best-in-class solutions help you address the toughest IT challenges, find new efficiencies and deliver the best application expe…
Delivering innovative fully-managed cloud services for mission-critical applications requires expertise in multiple areas plus vision and commitment. Meet a few of the people behind the quality services of Concerto.

929 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

14 Experts available now in Live!

Get 1:1 Help Now