Solved

Outlook and Blackberry

Posted on 2010-09-15
5
388 Views
Last Modified: 2012-05-10
Hi there,

I am running Outlook 2003 and recently have noticed something weird happening with my e-mail layout on messages.

If I read a mail on my Blackberry the message is displayed as HTML, however, if I then read this using Outlook the message reverts to Plain Text. Is there a way to force Outlook to use HTML?

Many thanks

M
0
Comment
Question by:mattstannard
  • 2
  • 2
5 Comments
 
LVL 11

Expert Comment

by:ProfessorBindokas
ID: 33681521
1. Open Outlook
2. Click Tools
3. Click Options
4. Select Preferences tab
5. Select E-Mail Options
6. Click Read all in HTML
7. Click OK x 2
0
 

Author Comment

by:mattstannard
ID: 33681830
Hi ProfessorBindokas,

Thank you for this, I made a mistake its Outlook 2007, we don't have a "Read all in HTML" option :-(

M
0
 
LVL 11

Expert Comment

by:ProfessorBindokas
ID: 33681935
Ok, then on the Tools menu, choose Trust Centre, choose Email Security.  Middle of the screen on right pane is a check box for "read all in plain text."  Remove the check box, ok, ok.
0
 

Author Comment

by:mattstannard
ID: 33681978
Hi again,

Thank you for replying so quickly - its not ticked :-(

New e-mails are HTML, its just after they are opened on the Blackberry, really weird!
0
 
LVL 2

Accepted Solution

by:
aqtech earned 125 total points
ID: 33682003
Please check out the following link, as it will give you a thorough process of setup the mail format

http://support.microsoft.com/kb/831607
0

Featured Post

Technology Partners: We Want Your Opinion!

We value your feedback.

Take our survey and automatically be enter to win anyone of the following:
Yeti Cooler, Amazon eGift Card, and Movie eGift Card!

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Is your Office 365 signature not working the way you want it to? Are signature updates taking up too much of your time? Let's run through the most common problems that an IT administrator can encounter when dealing with Office 365 email signatures.
As tax season makes its return, so does the increase in cyber crime and tax refund phishing that comes with it
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

679 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question