Website not found locally
Posted on 2010-09-15
I've recently updated our company website, which is hosted by a third party. When anyone tries to access it that is logged in to our in-house server, a "Server Not Found" message appears. It is a very fast message (no searching or loading time). From what I can tell, the site is fine everywhere outside AND it seems to be accessible from PCs that are connected to our in-house router, without logging into our server (for example, a laptop connected just for internet access).
- From an in-office server connection, the "ping request cannot find the host" for the domain, but the IP ping seems fine
- the in-house server hosts our email, which is the same domain name as the website (email is internal, website is hosted)
- Server OS is Windows Server 2003 Standard, x64 Edition
- every once in a while, the site will appear on a PC logged into the server, but only the main page; clicking on a link brings up the error message, as does trying to go back to the home page or refreshing.
- I have rebooted the server, as well as all local PCs
- I have tried different browsers, with lowered security settings
My rudimentary guess is something wrong with DNS somewhere that is specific to our server, but that entire discipline remains a mystery to me. Any help would be greatly appreciated...thank you in advance