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Vsphere issue Urgent

we have a vsphere issue and need assistance from an expert to solve it asap. the error message is

cannot open the disk /vmfs/volumes/filename.vmdk' or one of the snapshot disks it depends on. Reason: the parent virtual disk has been modified since the child was creted.

This host is running vmware vsphere 4 essentials.
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dlithk
Asked:
dlithk
2 Solutions
 
brittonvCommented:
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vmwarun - ArunCommented:
Please post screen-shot of Snapshot Manager.
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dlithkAuthor Commented:
please see screenshot of the error and the snapshot manager.
1.JPG
2.JPG
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vmwarun - ArunCommented:
Use the command vmware-cmd and try to shutdown the Virtual Machine gracefully.

Use vCenter Converter Standalone and point the source and destination to the same ESX Host, rename the output VM to a different name other than the source.

This should fix the problem.
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dlithkAuthor Commented:
thank you everyone. I got on with VMWARE support and the issue was resolved. It was related to CID and Parent ID issue.
I think points can be shared between BijuMenon and brittonv as they pointed to the related information.
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