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Vsphere issue Urgent

Posted on 2010-09-15
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Last Modified: 2012-05-10
we have a vsphere issue and need assistance from an expert to solve it asap. the error message is

cannot open the disk /vmfs/volumes/filename.vmdk' or one of the snapshot disks it depends on. Reason: the parent virtual disk has been modified since the child was creted.

This host is running vmware vsphere 4 essentials.
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Question by:dlithk
6 Comments
 
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brittonv earned 250 total points
ID: 33682130
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Expert Comment

by:vmwarun - Arun
ID: 33682353
Please post screen-shot of Snapshot Manager.
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Author Comment

by:dlithk
ID: 33682498
please see screenshot of the error and the snapshot manager.
1.JPG
2.JPG
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Assisted Solution

by:BijuMenon
BijuMenon earned 250 total points
ID: 33683969
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Expert Comment

by:vmwarun - Arun
ID: 33684443
Use the command vmware-cmd and try to shutdown the Virtual Machine gracefully.

Use vCenter Converter Standalone and point the source and destination to the same ESX Host, rename the output VM to a different name other than the source.

This should fix the problem.
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Author Comment

by:dlithk
ID: 33688261
thank you everyone. I got on with VMWARE support and the issue was resolved. It was related to CID and Parent ID issue.
I think points can be shared between BijuMenon and brittonv as they pointed to the related information.
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