[Last Call] Learn how to a build a cloud-first strategyRegister Now

x
  • Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 1537
  • Last Modified:

VSI-FAX Notification Email

We use VSI-FAX at the office and my users have always recieved a notification of successful faxes via Email (otlook exchange). We've switched to a new exchange server and changed the IP addres of the server from X.0.0.2 to X.0.0.5 since doing so they have not recieved their notifications. The VISI-Fax server is just a regular PC that only hosts VISI. I did not set up the software initially and am not familiar with it. The only setting I could find from within VISI administration was for the SMTP server which listed the old IP address. I've updated the IP address within VISI administration on the this VISI-server (workstation) and the users are still not getting their notifications. Any thoughts?
0
Mcottuli
Asked:
Mcottuli
1 Solution
 
fgrushevskyCommented:
what is the version of exchange and vsi-fax?
do you know if VSI-FAX was configured to authenticate with Exchange when sending mail or Exchange was configured to allow relay from VSI PC?
If you are using relay, you need to configure it on the new Exchange server
0

Featured Post

Concerto Cloud for Software Providers & ISVs

Can Concerto Cloud Services help you focus on evolving your application offerings, while delivering the best cloud experience to your customers? From DevOps to revenue models and customer support, the answer is yes!

Learn how Concerto can help you.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now