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VSI-FAX Notification Email

Posted on 2010-09-15
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Last Modified: 2013-11-30
We use VSI-FAX at the office and my users have always recieved a notification of successful faxes via Email (otlook exchange). We've switched to a new exchange server and changed the IP addres of the server from X.0.0.2 to X.0.0.5 since doing so they have not recieved their notifications. The VISI-Fax server is just a regular PC that only hosts VISI. I did not set up the software initially and am not familiar with it. The only setting I could find from within VISI administration was for the SMTP server which listed the old IP address. I've updated the IP address within VISI administration on the this VISI-server (workstation) and the users are still not getting their notifications. Any thoughts?
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Question by:Mcottuli
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fgrushevsky earned 500 total points
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what is the version of exchange and vsi-fax?
do you know if VSI-FAX was configured to authenticate with Exchange when sending mail or Exchange was configured to allow relay from VSI PC?
If you are using relay, you need to configure it on the new Exchange server
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