Solved

VSI-FAX Notification Email

Posted on 2010-09-15
1
1,441 Views
Last Modified: 2013-11-30
We use VSI-FAX at the office and my users have always recieved a notification of successful faxes via Email (otlook exchange). We've switched to a new exchange server and changed the IP addres of the server from X.0.0.2 to X.0.0.5 since doing so they have not recieved their notifications. The VISI-Fax server is just a regular PC that only hosts VISI. I did not set up the software initially and am not familiar with it. The only setting I could find from within VISI administration was for the SMTP server which listed the old IP address. I've updated the IP address within VISI administration on the this VISI-server (workstation) and the users are still not getting their notifications. Any thoughts?
0
Comment
Question by:Mcottuli
1 Comment
 
LVL 17

Accepted Solution

by:
fgrushevsky earned 500 total points
ID: 33728004
what is the version of exchange and vsi-fax?
do you know if VSI-FAX was configured to authenticate with Exchange when sending mail or Exchange was configured to allow relay from VSI PC?
If you are using relay, you need to configure it on the new Exchange server
0

Featured Post

NAS Cloud Backup Strategies

This article explains backup scenarios when using network storage. We review the so-called “3-2-1 strategy” and summarize the methods you can use to send NAS data to the cloud

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
Find out what you should include to make the best professional email signature for your organization.
In this video we show how to create an Accepted Domain in Exchange 2013. We show this process by using the Exchange Admin Center. Log into Exchange Admin Center.: First we need to log into the Exchange Admin Center. Navigate to the Mail Flow >> Ac…
how to add IIS SMTP to handle application/Scanner relays into office 365.

910 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

20 Experts available now in Live!

Get 1:1 Help Now