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Office Communicator 2007, Only text working.

Posted on 2010-09-15
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Last Modified: 2013-11-21
We just installed Office communicator 2007 server

and are testing clients.

Only the text is coming through. When we make a video or audio call it is disconnected shorty after.  Any suggestions? Nothing shown on firewall log.....

Works on internal network but not external
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Question by:HVHSTech
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jlhuston earned 500 total points
ID: 33698119
Need some more info about your environment.  For external access, you need an Access Edge and A/V Edge role (at a minimum).  You'll need to specify the port range used for audio/video in the edge server as part of that.

You will only be able to have A/V conversations with federated contacts in OCS (not available with PIC contacts because they use a different mechanism for those conversations and audio/video is really more of a client-specific function and does not fall within SIP).

If you see the conversation work for a second or two (meaning the far side sees the near side's video for a second or two), then you probably have some firewall issues or you are unable to negotiate session security between endpoints (OCS, by default, requires all communications to be encrypted).
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by:HVHSTech
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Thanks
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