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"choose the program you want to use to open this file" when opening hyperlinks in Outlook 2007

Posted on 2010-09-15
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Last Modified: 2012-05-10
I have already selected IE and checked the box to "Always use the selected program to open this kind of file", multiple times.

It hasn't helped. It still wants me to choose a program every time.

Windows 7 Professional, 64 bit.
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Question by:itentive
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8 Comments
 
LVL 3

Expert Comment

by:Gilesmp
ID: 33683910
Is Internet Explorer set as your default browser?
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Author Comment

by:itentive
ID: 33684018
Yes
0
 
LVL 14

Expert Comment

by:athomsfere
ID: 33684118
Did you at one point have another browser set as the default?

My guess is a bad reg key.

Have you tried it from another profile same machine? That should at least verify if its HKEY Current user, or machine wide.
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LVL 3

Expert Comment

by:Gilesmp
ID: 33684157
Ok, can you try the following:

Click Start, select Control Panel
Cick Programs
Underneath Default Programs, select Set your default programs
In the Programs list, highlight Internet Explorer and click Choose Defaults for this program
Check that they are all selected, if not Select All and then Save

If that doesn't work, try running this batch file to restore the IE associations (http://www.local-it-guy.com/tips/restrictions.html and download the ZIP file)
0
 

Author Comment

by:itentive
ID: 33684556
@athomsfere:  It's machine-wide. Happens on multiple user accounts.

@gilesmp: The default programs are already correct, and I tried the batch file.  Same problem
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LVL 5

Accepted Solution

by:
StefanKamp earned 250 total points
ID: 33685528
You proably have uninstalled Google Chrome:
Read this, it will solve the issue:

http://www.google.com/support/forum/p/Chrome/thread?tid=6223bc3b0294b96a&hl=en

Hope this helps.

Br. Stefan
0
 

Author Comment

by:itentive
ID: 33735383
@Stefankamp: I gave those registry changes a shot. No go.
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LVL 3

Assisted Solution

by:Gilesmp
Gilesmp earned 250 total points
ID: 33735417
Did you have Chrome installed before.  I have seen this error before and the user reinstalled Chrome, set that as default, set IE as default again and all was back to normal.
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