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Re-enabled Active Directory Account, but, Unable to View Email in Outlook

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Last Modified: 2012-06-27
We have a need to access the email account of a former employee.
Their account was simply disabled in Active Directory upon leaving.

I re-enabled the account today and we have experienced the following:
   * Permissions were given from within Exchange to the user needing access
     -> note: they previously already had successful access prior to disabling account
   * Can view the recently re-enabled account successfully within Outlook Web Access
   * Cannot view the recently re-enabled account from within Outlook
     -> note: attempted (as previous) Tools -> Account Settings -> Change -> More Settings -> Advanced -> Add
     -> receive a 'Cannot expand folder' dialog box when attempting to expand folder in Outlook
     -> receive a 'Cannot display folder' screen when attempting to select users folder in Outlook

Any help would be appreciated, thanks.
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Commented:
What version of Exchange and Outlook are you running?  

Also can you clarify are you trying to create a new user profile on a computer using the previously disabled username and password or are you trying to access that email mailbox from another users login?

Depending on the versions of Exchange and Outlook I may be able to help with more details.
Commented:
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Commented:
Problem solved after insuring the right users had the correct permissions!
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