Solved

Remote Desktop Error

Posted on 2010-09-15
5
952 Views
Last Modified: 2012-05-10
I have just recently installed a new network for one of our customers. They are running Server2008 R2 with Hyper V. This server runs 2 Virtual Machines, one is a Domain Controller/ Mail Server/ Print Server and File Server. The second one is a Application server only. The Domain controller is a Windows Server 2008 R2 running Kerio Mail server. Everything runs like it is supposed to. The Application server has Windows Server 2003 R2 and is part of the domain. I have Remote Desktop Enabled with the Administrator having access. When trying to Remote into the Application server via RDP we get an error message

"The computer can't connect to the Remote Computer.
The connection was lost due to a network error. Try connecting again. If the problem continues, contact your network administrator or technical support."

I have tried from a Windows XP Machine, Windows 7, the Host and the Domain Controller. All of them do the exact same thing. When I go back to the Application Server It has an Error in the System Event Log.

" Source TermDD Event ID: 50
Description:
The RDP protocol component "DATA ENCRYPTION" detected an error in the protocol stream and has disconnected the client."

I have tried the suggested stuff at EventID and seen a couple post here about people having this problem in different scenarios. I am hoping someone will be able to help.

Thanks for you help,
Mike
0
Comment
Question by:ComtechNC
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
5 Comments
 
LVL 17

Accepted Solution

by:
kadadi_v earned 500 total points
ID: 33689435
Port 3389 is open in Firewall or Router..?

Also check this :
http://support.microsoft.com/kb/323497

Regards,
vijay
0
 
LVL 1

Expert Comment

by:Yaniv_Hoobian
ID: 33689453
Try what kadadi_v offered, it worked for me in the past

Also check http://support.microsoft.com/kb/257894

0
 
LVL 13

Expert Comment

by:George Sas
ID: 33689469
Can you telnet on port 3389 on the machine ?
From another machine try to telnet to it on 3389
Go to Administrative Toos , Remote Desktop Services , and select "Remote Desktop Session Host Configuration".
Check the encryption level.


rdp.png
0
 

Author Comment

by:ComtechNC
ID: 33691033
Thanks everyone for the replies. It appears that the registry edit helped.

Mike
0
 
LVL 13

Expert Comment

by:George Sas
ID: 33691089
Doh ... sorry , I saw Windows 2008 :) good you solved it.
0

Featured Post

Online Training Solution

Drastically shorten your training time with WalkMe's advanced online training solution that Guides your trainees to action. Forget about retraining and skyrocket knowledge retention rates.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

So you have two Windows Servers and you have a directory/folder/files on one that you'd like to mirror to the other?  You don't really want to deal with DFS or a 3rd party solution like Doubletake. You can use Robocopy from the Windows Server 200…
by Batuhan Cetin In this article I will be guiding through the process of removing a failed DC metadata from Active Directory (hereafter, AD) using the ntdsutil tool in a Windows Server 2003 environment. These steps are not necessary in a Win…
Finds all prime numbers in a range requested and places them in a public primes() array. I've demostrated a template size of 30 (2 * 3 * 5) but larger templates can be built such 210  (2 * 3 * 5 * 7) or 2310  (2 * 3 * 5 * 7 * 11). The larger templa…
I've attached the XLSM Excel spreadsheet I used in the video and also text files containing the macros used below. https://filedb.experts-exchange.com/incoming/2017/03_w12/1151775/Permutations.txt https://filedb.experts-exchange.com/incoming/201…

726 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question