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Netgear prosafe vpn firewall fvx538 quality of service

We have a Netgear vpn firewall fvx538 and would like to know how to set up the quality of service setting.  We have went to an online exchange and the users are hammering the network and slowing down the firewall and then the network takes a nose dive and slows down. How can we set the firewall to only allow so much at one time so we keep a steady flow with no spikes.
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rscottvan
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valleyauto

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rscottvan, you nailed it with bandwidth.

After calling our ISP and getting some infor from there we used the bandwith profile setting and limited the amount of outgoing traffic to not exceede the amout allowed by our ISP.  Been working fine for a week now.

Thank you