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Citrix shortcut disappearing

Posted on 2010-09-15
Medium Priority
Last Modified: 2012-05-10
I'm running the Citrix Online Plug-in 12 for Windows XP. I created a shortcut to a published application by:

1. Changing the plug-in Application Display settings to "Show applications on desktop"
2. Copied then paste the shortcut icon I wanted to keep on the desktop
3. Unchecked the "Show applications on desktop" option
4. Now I have just the one published application shortcut I want on the desktop.

The problem is that this "copy" of the shortcut is now disappearing when I restart and I'm not sure why.
Question by:garryshape
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Accepted Solution

bigbunk390 earned 2000 total points
ID: 33688361
What you should do is allow the app shortcut to be created on the desktop automatically. I don't know what version of citrix you have installed on the server but you should go into the management console and go to the properties of the published app, there is an option to allow the app to have an icon placed on the desktop.

Author Comment

ID: 33729981
Thanks for the response.

I think the option you refer to will only publish the icon to the terminal server desktop, not a PC that is just running the online plug-in (aka program neighborhood agent) is this correct?
Because it is checked in the application settings. We're running xen app 5 server and citrix 12 clients.

Assisted Solution

bigbunk390 earned 2000 total points
ID: 33734040
It should place the shortcut on the desktop of any machine that makes a successful connection to the app.

Author Closing Comment

ID: 33783070
Well it looks like that's the right area to check, but it doesn't look like the Citrix online plug-in (aka pna agent) automatically publishes published applications to the PC's desktop, unless you specify that under the Application Display settings on the client.

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