Solved

Trend Micro Scan running right now and slowing us down a ton

Posted on 2010-09-15
4
2,318 Views
Last Modified: 2012-05-10
everyone logs in via terminal server.  We have trend micro which is scanning right now and slowing us down.  How can I stop this and then check when it is scheduled.

I am new at Trend Micro and would appreciate a quick tip to use so I can have some time to read up on the program

Kate
0
Comment
Question by:KateHulit
  • 2
4 Comments
 
LVL 9

Expert Comment

by:vanbarsoun
ID: 33686680
You should be able to log into the terminal server as an admin, then right-click the Trend icon in the system tray and either stop the current scanning or open the console and stop it from there.
0
 

Author Comment

by:KateHulit
ID: 33686697
It's all greyed out.  I can't get in there
0
 
LVL 9

Expert Comment

by:vanbarsoun
ID: 33686710
Go to the computer services (services.msc) and find and stop all trend-micro related services.
0
 
LVL 2

Accepted Solution

by:
brammer90 earned 500 total points
ID: 33687084
Im assuming that you are the administrator of the server as you will need to log onto the server as administrator
you will also need the trend micro password to do the following also assuming you are using worry free business secuity 5.x or 6.x

click the internet shortcut icon on the desktop called trend micro security
after logging in click on the secuity tab then click on the servers icon and click configure then select anti virus then look for the option to enable smart scan as opposed to conventional scan.

if you stop the all the trend micro services, you may loose network connectivity which isnt good if you are running through TS
good luck
Dave

also click on the scheduled tab to choose and scanning times.

there are so many settings available using this option so have a good look around and you will  find the answers you need

also v6.2 has so many fixes and performance updates. to 6.0 and this is available free on the trend micro website
0

Featured Post

Courses: Start Training Online With Pros, Today

Brush up on the basics or master the advanced techniques required to earn essential industry certifications, with Courses. Enroll in a course and start learning today. Training topics range from Android App Dev to the Xen Virtualization Platform.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

Title # Comments Views Activity
Automated IT tasks 4 137
turbotax on windows 10 78
Av for Windows mobile 3 107
I suddenly cannot write to C drive 20 73
PREFACE The purpose of this guide is to explain how to manually move a SEP client to a different client group by performing steps on the client-side. These steps may prove particularly useful because they allow the client to move after it has alrea…
OVERVIEW This guide provides information on the process performed when the Symantec Endpoint Protection (SEP) client checks in with the Symantec Endpoint Protection Manager (SEPM). AUDIENCE Information Technology personnel responsible for suppo…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

776 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question