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Firebox Question

cjameson74
cjameson74 asked
on
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Last Modified: 2013-11-16
I have a firebox X750e with firmware 11.2.1
For some reason youtube is being blocked and I would like to unblock it.   I know its not a flash issue because this happens for everyone.  The error I get is

"An error occured please try again later"

I know its being blocked at the firebox because when i take the laptop home it works fine no issues.  I cant for the life of me figure out where the former network administrator would have explicitly put a block site for youtube.  
What I have done is gone into the Http-proxy and made sure i added youtube to the exception list saved it to the advice but still ...could not enter youtube without getting the error.

Can someone please help me out?  
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CERTIFIED EXPERT
Top Expert 2007

Commented:
Can you post sanitized logs from Watchguard system manager when youtube is blocked; it would give some clue as to what is happening.

As a workaround, we can configure outbound connection from internal machines to youtube using HTTP packet filter instead of HTTP proxy service; and this would get the traffic through.

Thank you.
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