Solved

Outlook 2007 crashes when I subscribe to an RSS Feed

Posted on 2010-09-15
3
526 Views
Last Modified: 2013-11-18
Hi

I have Windows 7 with Outlook 2007 installed.

When I try and subscribe to an RSS feed using Outlook 2007, Outlook stops working.

I have tried different RSS feeds so it is not a feed problem. One of the feeds that this occurs with is http://www.stuff.co.nz/rss/ 

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      OUTLOOK.EXE
  Application Version:      12.0.6535.5005
  Application Timestamp:      4bf5c678
  Fault Module Name:      KERNELBASE.dll
  Fault Module Version:      6.1.7600.16385
  Fault Module Timestamp:      4a5bdaae
  Exception Code:      e06d7363
  Exception Offset:      00009617
  OS Version:      6.1.7600.2.0.0.256.48
  Locale ID:      5129
  Additional Information 1:      0a9e
  Additional Information 2:      0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:      0a9e
  Additional Information 4:      0a9e372d3b4ad19135b953a78882e789

Can anyone shed some light on this?
0
Comment
Question by:elmbrook
3 Comments
 
LVL 11

Accepted Solution

by:
SemperWiFi earned 500 total points
ID: 33690129
"Outlook 2007 crashes when I subscribe to an RSS Feed" sounds like going to the doctor and saying "My arm hurts when I move it like this." - Well don't move it that way and it won't hurt... in your case no RSS Feeds and you'll be fine!

;-) Hope you don't mind I'm feeling funny this morning!

I have run into this on a few machines and received almost identical events as you have posted (being the build version / time as difference). I tried futzing with it for a good bit of time before I chose to uninstall the package > reboot > run ccleaner on the registry, etc. > reboot > reinstall with different media = joy! That cleared it up for me.

Maybe this will work for you as well. I have to say since I never actually 'fixed it' and rather just cleaned out all traces and reinstalled I don't know if this will help you or not. Typically, I prefer to give answer type answers but sometimes I also find it's simply not worth tracking down if there is a way to just get it working.
0
 
LVL 109

Expert Comment

by:Ray Paseur
ID: 33690205
It looks like valid XML/RSS to me.  I had no problem at all reading the feed with Firefox.

Apparently some of the plug-ins are implicated.  See if any of these results apply to you.
http://lmgtfy.com?q=outlook+rss+crash

;-)

~Ray
0
 

Author Closing Comment

by:elmbrook
ID: 33696352
I installed Office 2010 and that works :-)
0

Featured Post

Microsoft Certification Exam 74-409

Veeam® is happy to provide the Microsoft community with a study guide prepared by MVP and MCT, Orin Thomas. This guide will take you through each of the exam objectives, helping you to prepare for and pass the examination.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
The viewer will learn how to count occurrences of each item in an array.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

828 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question