• Status: Solved
  • Priority: Medium
  • Security: Public
  • Views: 560
  • Last Modified:

Outlook 2007 crashes when I subscribe to an RSS Feed

Hi

I have Windows 7 with Outlook 2007 installed.

When I try and subscribe to an RSS feed using Outlook 2007, Outlook stops working.

I have tried different RSS feeds so it is not a feed problem. One of the feeds that this occurs with is http://www.stuff.co.nz/rss/ 

Problem signature:
  Problem Event Name:      APPCRASH
  Application Name:      OUTLOOK.EXE
  Application Version:      12.0.6535.5005
  Application Timestamp:      4bf5c678
  Fault Module Name:      KERNELBASE.dll
  Fault Module Version:      6.1.7600.16385
  Fault Module Timestamp:      4a5bdaae
  Exception Code:      e06d7363
  Exception Offset:      00009617
  OS Version:      6.1.7600.2.0.0.256.48
  Locale ID:      5129
  Additional Information 1:      0a9e
  Additional Information 2:      0a9e372d3b4ad19135b953a78882e789
  Additional Information 3:      0a9e
  Additional Information 4:      0a9e372d3b4ad19135b953a78882e789

Can anyone shed some light on this?
0
elmbrook
Asked:
elmbrook
1 Solution
 
SemperWiFiCommented:
"Outlook 2007 crashes when I subscribe to an RSS Feed" sounds like going to the doctor and saying "My arm hurts when I move it like this." - Well don't move it that way and it won't hurt... in your case no RSS Feeds and you'll be fine!

;-) Hope you don't mind I'm feeling funny this morning!

I have run into this on a few machines and received almost identical events as you have posted (being the build version / time as difference). I tried futzing with it for a good bit of time before I chose to uninstall the package > reboot > run ccleaner on the registry, etc. > reboot > reinstall with different media = joy! That cleared it up for me.

Maybe this will work for you as well. I have to say since I never actually 'fixed it' and rather just cleaned out all traces and reinstalled I don't know if this will help you or not. Typically, I prefer to give answer type answers but sometimes I also find it's simply not worth tracking down if there is a way to just get it working.
0
 
Ray PaseurCommented:
It looks like valid XML/RSS to me.  I had no problem at all reading the feed with Firefox.

Apparently some of the plug-ins are implicated.  See if any of these results apply to you.
http://lmgtfy.com?q=outlook+rss+crash

;-)

~Ray
0
 
elmbrookAuthor Commented:
I installed Office 2010 and that works :-)
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

Join & Write a Comment

Featured Post

Cloud Class® Course: SQL Server Core 2016

This course will introduce you to SQL Server Core 2016, as well as teach you about SSMS, data tools, installation, server configuration, using Management Studio, and writing and executing queries.

Tackle projects and never again get stuck behind a technical roadblock.
Join Now