How to add clients to SEPM MR6

Hi EE,

We have just upgraded our SEPM to MR6. We are unable to add the clients into our console for some reasons. We did an unmanaged scan and pushed out the latest version yet still not in our console.

I need a solution where we can add all our clients to the SEPM console remotely.

Thanks,
Goraek
LVL 2
goraekAsked:
Who is Participating?
 
sasi_kmrCommented:
stop the symantec service in the client, and copy the SyLink.xml file from the server to the client and paste it in the path(c:\programfiles\symantec\symantec endpoint protection)

do this manually for the clients which have problem.

kindly check the firewall settings before installing.

0
 
goraekAuthor Commented:
is there a way to do this without having to copy and paste the file manually?
0
 
sasi_kmrCommented:
this is the only way given by symantec.

pls ref this

http://www.experts-exchange.com/Software/Internet_Email/Anti-Virus/Q_26430820.html
0
 
goraekAuthor Commented:
i have tried to move or copy the sylink.xml file across however it keeps erroring out saying that the file is being used.

any ideas?
0
 
sasi_kmrCommented:
stop the symantec service and then copy it
0
Question has a verified solution.

Are you are experiencing a similar issue? Get a personalized answer when you ask a related question.

Have a better answer? Share it in a comment.

All Courses

From novice to tech pro — start learning today.