Solved

How to open the OST file, and retrieve the mail contents and contacts?

Posted on 2010-09-15
7
622 Views
Last Modified: 2012-05-10
This is using Exchange 2003 server sp2. The server hard disk was found faulty, and no way to recovered. I've to setup OS, Exchange from the scratch. After server part is done, I have to move to user workstation, rejoin them to the new domain.

There are few users claimed that they got a lot mail contents and contacts kept in their previous OST file. I did tried to rename to reuse the old OST, but to no avail.  is there anyway to open the OST file, as to retrieve the mail contents and contacts?
0
Comment
Question by:Balack
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 4
  • 2
7 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 33688594
The Official way to get data from the OST.
Identify and locate the same Outlook *Cached Exchange Mode* profile
(dont worry even if the connection status is workOffline)
Now, you should see the mail-contents and contacts intact.

Create another PST file on the same Outlook profile
Drag-n-drop the items to the PST file

Else...there should be some tools for which you need to pay-n-purchase them.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33688999
If you can open outlook on the local computer, you should be able to export to pst.  Otherwise, there are pay tools to recover from ost.
0
 

Author Comment

by:Balack
ID: 33697982
But the problem is I can't open the OST file. How?
0
Instantly Create Instructional Tutorials

Contextual Guidance at the moment of need helps your employees adopt to new software or processes instantly. Boost knowledge retention and employee engagement step-by-step with one easy solution.

 
LVL 9

Expert Comment

by:rfportilla
ID: 33698496
You won't be able to open the OST file directly.  
Can you open Outlook?  if so can you see the mailbox and everything?  If so, that is the contents of that file.  Export that.  

If not, the only option I know of is to purchase a converter online.  There are several out there.   I looked a while back and I never could find a free one.  I can't recommend a pay one b/c I never bought one.  I had the option of exporting my data to a pst file.  

0
 

Accepted Solution

by:
Balack earned 0 total points
ID: 33744002
Online purchase Outlook recovery tool, and it works.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33762252
Poster, didn't you do exactly what we recommended?  Don't you think point award is appropriate?
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33790960
Poster, I appreciate that you were able to find a solution, but please give credit where it is due.  The experts in this forum did give you the solution you were looking for.  You did follow our advice and in the end you rewarded no one.  The only thing the experts get from posting here is fictitious points.  I don't know if you did not like our answers, but the answers were correct and you did follow our advice.  You have posted 5 questions on this site and you always award the points to yourself.  All I ask is for a little consideration.  

Thanks.
0

Featured Post

Office 365 Training for Admins - 7 Day Trial

Learn how to provision tenants, synchronize on-premise Active Directory, implement Single Sign-On, customize Office deployment, and protect your organization with eDiscovery and DLP policies.  Only from Platform Scholar.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This process describes the steps required to Import and Export data from and to .pst files using Exchange 2010. We can use these steps to export data from a user to a .pst file, import data back to the same or a different user, or even import data t…
Scam emails are a huge burden for many businesses. Spotting one is not always easy. Follow our tips to identify if an email you receive is a scam.
This video demonstrates how to sync Microsoft Exchange Public Folders with smartphones using CodeTwo Exchange Sync and Exchange ActiveSync. To learn more about CodeTwo Exchange Sync and download the free trial, go to: http://www.codetwo.com/excha…
This video shows how to quickly and easily add an email signature for all users on Exchange 2016. The resulting signature is applied on a server level by Exchange Online. The email signature template has been downloaded from: www.mail-signatures…

734 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question