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How to open the OST file, and retrieve the mail contents and contacts?

Posted on 2010-09-15
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Last Modified: 2012-05-10
This is using Exchange 2003 server sp2. The server hard disk was found faulty, and no way to recovered. I've to setup OS, Exchange from the scratch. After server part is done, I have to move to user workstation, rejoin them to the new domain.

There are few users claimed that they got a lot mail contents and contacts kept in their previous OST file. I did tried to rename to reuse the old OST, but to no avail.  is there anyway to open the OST file, as to retrieve the mail contents and contacts?
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Question by:Balack
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7 Comments
 
LVL 26

Expert Comment

by:e_aravind
ID: 33688594
The Official way to get data from the OST.
Identify and locate the same Outlook *Cached Exchange Mode* profile
(dont worry even if the connection status is workOffline)
Now, you should see the mail-contents and contacts intact.

Create another PST file on the same Outlook profile
Drag-n-drop the items to the PST file

Else...there should be some tools for which you need to pay-n-purchase them.
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LVL 9

Expert Comment

by:rfportilla
ID: 33688999
If you can open outlook on the local computer, you should be able to export to pst.  Otherwise, there are pay tools to recover from ost.
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Author Comment

by:Balack
ID: 33697982
But the problem is I can't open the OST file. How?
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LVL 9

Expert Comment

by:rfportilla
ID: 33698496
You won't be able to open the OST file directly.  
Can you open Outlook?  if so can you see the mailbox and everything?  If so, that is the contents of that file.  Export that.  

If not, the only option I know of is to purchase a converter online.  There are several out there.   I looked a while back and I never could find a free one.  I can't recommend a pay one b/c I never bought one.  I had the option of exporting my data to a pst file.  

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Accepted Solution

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Balack earned 0 total points
ID: 33744002
Online purchase Outlook recovery tool, and it works.
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LVL 9

Expert Comment

by:rfportilla
ID: 33762252
Poster, didn't you do exactly what we recommended?  Don't you think point award is appropriate?
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LVL 9

Expert Comment

by:rfportilla
ID: 33790960
Poster, I appreciate that you were able to find a solution, but please give credit where it is due.  The experts in this forum did give you the solution you were looking for.  You did follow our advice and in the end you rewarded no one.  The only thing the experts get from posting here is fictitious points.  I don't know if you did not like our answers, but the answers were correct and you did follow our advice.  You have posted 5 questions on this site and you always award the points to yourself.  All I ask is for a little consideration.  

Thanks.
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