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HP Proliant ML110 G6:  Problem Installing Soundcard

Posted on 2010-09-16
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Last Modified: 2012-06-21
Hi,

I have been trying to install a PCI soundcard into a ML110 server, but get the following error message during boot;

“ERROR
WARNING: IRQ not configured  - PCI Mass Storage Controller on Motherboard
               BUS:00, Device:1F, Function:05”

This happens with more than one sound card, so it doesnt lok like an issue with the soundcard.

The ML110 G6 only has one PCI slot so I cannot try another one, also the BIOS doesn't seem to contain any IRQ settings or options related to this issue.

Any help appreciated

Thanks...
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Question by:ITPOL
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Expert Comment

by:ashaw2009
ID: 33689514
Can you assign the sound card a different IRQ in the BIOS?

Also after adding the card, restart the server and go back into the BIOS. Check the boot order and make sure the correct RAID controller is selected.
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by:ITPOL
ID: 33689544
I cant find anything in the BIOS to allow me to change any IRQs.

I'll try your suggestion with the RAID controller, however the only RAID is the onboard controller, and I'm not using it.  But I'll check it...

Cheers
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Expert Comment

by:rindi
ID: 33689685
Maybe not directly in answer to your Question, but what is the reason you need a soundcard in the server?
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by:ITPOL
ID: 33689727

It's going to be a Media Server, it will be Fulfilling multiple roles, and at times it will be used in a desktop context.  So it needs some sort of sound (obviously there's No onboard).

A USB soundcard is an option, but as I have a PCI card I would like to use it.
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by:rindi
ID: 33689798
I don't think you necessarily need a physical soundcard in the server. If you connect to it using RDP (like remote desktop etc), sound gets piped through to the PC you are remoting into it with. Servers are usually inside a too noisy environment (server room with many other servers and loud air-conditioners), and they themselves are often also loud, so having built-in sound capabilities usually doesn't make too much sense. But how this is true with a media server I don't know.
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Author Comment

by:ITPOL
ID: 33689914
Thanks, but I definately need some sound.  The machine wont be accessed via
 RDC/Terminal Services.

"Usually" is correct, but this server will not be sitting in a server room.  Part of the appeal of the ML110 class is that it is small and quiet and can fit into an office environment if required.  Hence the reason I am trying to fit a soundcard.
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by:rindi
ID: 33689993
Then I guess you are left with a USB card, or try finding a PCI type card that is compatible.
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by:aleghart
ID: 33698911
Doesn't sound like a compatibility problem, unless you keep pulling old/obscure cards.  If the IRQ conflict is coming up, then you'll need to fix BIOS settings or reset them entirely.

If this is 2years or more older, might as well replace the battery.  If you're just setting up the system, then reset BIOS and start over:  pull the old battery, power off & disconnect mains, turn on any hardware power switches, activate any soft ON buttons.  There should be a blink or two from LEDs, possible a fan or two will run for a second.  This is draining the capacitors on the motherboard.  No power left means that CMOS changes are wiped clean (back to factory).  Plug in mains, boot up and see what POST says.
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ITPOL earned 0 total points
ID: 33786896
In the end I stumped up for a PCIe soundcard, so that it would sit in a different slot on the m/b and that worked.
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