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Yahoo Mail "If you are seeing this page, your browser settings prevent you from automatically redirecting to a new URL"

Posted on 2010-09-16
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Last Modified: 2013-12-08
One of our PC's has some internet browsing issues, specifically, after logging in to Yahoo Mail, this displays briefly: "If you are seeing this page, your browser settings prevent you from automatically redirecting to a new URL", then a really basic HTML only page loads with a Yahoo search bar, the user tells me other sites are also not loading properly. So far I've made sure there's no pop up blocker (even disabled IE's), I disabled all the McAfee security stuff, and reset all the IE settings. I have not tried another browser. Thanks for your help.
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Question by:canalicomputers
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Expert Comment

by:60Cal
ID: 33692032
Have you tried adding it to the trusted sites?

tools>internet options>security>Trusted sites

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Author Comment

by:canalicomputers
ID: 33692256
Just tried that and still no luck. Also, I installed Chrome and the issue doesn't occur in it and I did a quick scan with Avast Free Antivirus which didn't find any threats.
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Expert Comment

by:EdMonk
ID: 33692832
Check that Javascript isn't disabled. Open CONTROL PANEL -Internet Options - Security, and either move the slider to the default (Medium-low) or click custom level and turn on scripting settings. If you don't open it from control panel you might not get the option to change it as IE will already be open.
If you don't need to worry about preserving settings, then you could also go to the Advanced tab and click 'Reset' to default it back to the original settings.
Failing that there are loads of articles all over the web about this - http://www.google.com/search?q=If+you+are+seeing+this+page%2C+your+browser+settings+prevent+you+from+automatically+redirecting+to+a+new+UR&ie=utf-8&oe=utf-8&aq=t&rls=org.mozilla:en-US:official&client=firefox-a
It's almost certainly a setting in IE that causing it as it doesn't happen in chrome

Hope this helps
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Expert Comment

by:60Cal
ID: 33693638
Try running the page in compatibility mode for IE.

tools>run in compatibility mode.
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Author Comment

by:canalicomputers
ID: 33693754
No luck with Compatibility Mode, I also just tried using IE with no Add Ons and got the same result
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Author Comment

by:canalicomputers
ID: 33693760
and i checked all the security options too, and reset the IE settings again
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Accepted Solution

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canalicomputers earned 0 total points
ID: 33780517
I gave up and reinstalled Windows.
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