Solved

Why can't we send mail to users within an exchange server from within the same exchange server

Posted on 2010-09-16
4
256 Views
Last Modified: 2012-06-27
When we send email to external emails addresses or if people send to us it works correctly. However if a user in the system send s to another user in the system using the jbloggs@yourdomain.local it fails with the following error. Why? The user does exist. The email address jbloggs@yourdomain.local is associated with the user account.


'Joe Bloggs'
The recipient's e-mail address was not found in the recipient's e-mail system. Microsoft Exchange will not try to redeliver this message for you. Please check the e-mail address and try resending this message, or provide the following diagnostic text to your system administrator.
0
Comment
Question by:btec_bob
  • 2
4 Comments
 
LVL 20

Expert Comment

by:wolfcamel
Comment Utility
what if you use the full external email addess?
what if you choose him from the global address list?
0
 
LVL 11

Accepted Solution

by:
Coast-IT earned 500 total points
Comment Utility
if you start typeing the name, hold the alt key and then press k whilst still holding.

This will resolve the address for the users,

I can only assume that you have an old autocomplete which is resolving to an old domain.

Once the new address has been resolved using the above method, it will store the updated address in the n2k file and all will be well.
0
 

Author Comment

by:btec_bob
Comment Utility
wolfcamel - The users are doing the test and will get back to me. However I expect that will be tomorrow.

Coast-IT - I would have though the same except the email that comes back has a link for the address that fails and it goes like this...

IMCEAEX-_O=YOURDOMAIN_OU=FIRST+20ADMINISTRATIVE+20GROUP_CN=RECIPIENTS_CN=JBLOGGS@yourdomain.local

Which would suggest it is the correct email address as JBLOGGS@yourdomain.local is a valid address. all be it that the username is normally in small letters.
0
 

Author Comment

by:btec_bob
Comment Utility
Coast-IT - I did the tests and it looks as though your are correct...

I used OWA for the test to eliminate th outlook client

Test 1 - Email to jbloggs@yourdomain.com - worked
Test 2 - Email to jbloggs using the TO button on the email and selecting from the global list - worked
Test 3 - Email to jbloggs@yourdomain.local - worked

That would just leave the client application which I will check in the morning when the user is back in. I will award points once verified.
0

Featured Post

Enabling OSINT in Activity Based Intelligence

Activity based intelligence (ABI) requires access to all available sources of data. Recorded Future allows analysts to observe structured data on the open, deep, and dark web.

Join & Write a Comment

Suggested Solutions

This guide is intended for migrating Windows 2003 Standard with Exchange 2003 to Windows Small Business Server 2008. You will need the following: Exchange Best Practice Analyzer: http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-…
If you are a user of the discontinued Microsoft Office Accounting 2008 (MSOA) and have to move to a new computer running Windows 8, you will be unhappy to discover that it won't install.  In particular, Microsoft SQL Server 2005 Express Edition (SSE…
Get a first impression of how PRTG looks and learn how it works.   This video is a short introduction to PRTG, as an initial overview or as a quick start for new PRTG users.
This demo shows you how to set up the containerized NetScaler CPX with NetScaler Management and Analytics System in a non-routable Mesos/Marathon environment for use with Micro-Services applications.

762 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

6 Experts available now in Live!

Get 1:1 Help Now