Solved

MS OutLook search proble

Posted on 2010-09-16
3
596 Views
Last Modified: 2012-05-10
The search function in outlook does not work. For example, “search contacts” does not work. Likewise, the search inbox or search sent items, or similar search, does not work.

Just under the search box for Inbox, it states:

“Search results may be incomplete because items are still being indexed. Click here for more details.”

When you click for more details, it states:

“Outlook is still indexing your items. Search results may be incomplete because items are still being indexed.”

It states the same for the sent items, etc.
0
Comment
Question by:bradwellard
3 Comments
 
LVL 38

Accepted Solution

by:
puppydogbuddy earned 500 total points
ID: 33698691
This appears to have been a known issue.  And the fix (see excerpt) was to have been in the beta2 version of ms outlook 2007.  So I am assuming that MS Office 2007 SP2 addressed the issue. So make sure that you are up to date with the service packs and try to download and install WDS 3.0.  

see this link (scroll down to Search Issue): http://www.slipstick.com/outlook/ol2007/known_issues.htm

Excerpt
We will be shipping Outlook 2007 with a new version of Instant Search technology that is built on top of WDS and is dependent on its presence for search to work. B1TR included a native Office indexing component. In order to provide a consistent search experience across the Windows Explorer, Office applications and any others utilizing the new Windows Desktop Search 3.0 platform, and to optimize system resources, we have decided to build on a single, unified indexing component for Windows. The result of this work will be in Outlook 2007 Beta 2, and therefore require installation of WDS 3.0 at boot time."

0
 
LVL 50

Expert Comment

by:jcimarron
ID: 33704466
0
 

Author Closing Comment

by:bradwellard
ID: 34054974
Great job
0

Featured Post

Free Tool: Site Down Detector

Helpful to verify reports of your own downtime, or to double check a downed website you are trying to access.

One of a set of tools we are providing to everyone as a way of saying thank you for being a part of the community.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

This is my first article on Expert Exchange on the Manual Method of Exporting Office 365 Mailboxes to PST format by using the eDiscovery mechanism of Office. Hope you will enjoy the article.
Pop culture is prime bait for hackers seeking to infect user’s computers and mobile devices with malicious malware. Hackers know exactly what the latest trends are online and know how to use them to their advantage.
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …
This video shows how to remove a single email address from the Outlook 2010 Auto Suggestion memory. NOTE: For Outlook 2016 and 2013 perform the exact same steps. Open a new email: Click the New email button in Outlook. Start typing the address: …

809 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question