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Could not complete your request because an unknown or invalid JPEG marher type is found

rgb192
rgb192 asked
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Last Modified: 2012-05-10
when I go to anothers computers photoshop
Could not complete your request because an unknown or invalid JPEG marher type is found

this file is valid on one computers photoshop

file is viewable on safari browser

 
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The jpeg could be getting corrupted while transferring. Are you putting it onto a thumb drive? Try e-mailing to see if it will open then. Also if you can upload it here, I can see if I get the same error. This will rule out the possibility of an error on the other PS or computer.
rgb192,

I am sorry for the previous post. Accidentally hit the submit button.
Anyway, what I would like supposedly to write was: You may try to follow the link if you can get information from it.

Sincerely,

Ed
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Author

Commented:
>>This is a licencing problem which happens with version CS2 or higher. Don't open any more files with the problem version or all you images could end up with the same problem.



how could I explain this to my boss

is there a link or further explanation

Author

Commented:
thanks
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