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Dell Latitude E4300 reporting "presentation mode is disabled" when connecting to external video device.  This capability was working just last week and has worked fine. How do i get it back?

Posted on 2010-09-16
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Last Modified: 2013-11-08
My Dell E4300 was able to connect to external LCD projectiors and TVs for the last 2 years.  It was working fine just last weelk.  Yesterday, it begam reporting "presentation mode is disabled" when I pressed Fn+F8 keys and only has one option "LCD only" whereas before it gave me 3 options.  I am running Windows XP with Intel GMA and NVidea Graphics card.  Help!  I have a presentation to give early next week!
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Question by:rpelegero
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7 Comments
 
LVL 9

Accepted Solution

by:
jerrypd earned 400 total points
ID: 33695011
what happens if you Open Dell Quick Set then click on Display Settings, check the box that says Activate Presentation Mode ??
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Author Comment

by:rpelegero
ID: 33704192
wish I could tell you.  QUickset  is not installed in my computer and I am having a lot of difficulty finding it and downloading the proper version (I have d'loaded two vwersions that needed a different installaer and one that reports "operating system not supported".  Any way to do what Quickset does manually?
Thanks
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LVL 9

Assisted Solution

by:jerrypd
jerrypd earned 400 total points
ID: 33704239
how about going to the Intel GMA driver for Mobil in the control panel. Then under Multiple Display selected Intel Dual Display Clone with Notebook as primary device?
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Author Comment

by:rpelegero
ID: 33704460
Under the Intel GMA Driver for Mobil, the Operating Mode shows only "single display" and there is no additional option other than Single Display.    Going a little nuts over here.  Thanks for the ideas. Keep 'em coming.
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LVL 9

Expert Comment

by:jerrypd
ID: 33704495
just out of curiosity - are you on battery or plugged in??
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Author Comment

by:rpelegero
ID: 33773602
The problem existed in both modes (battery and plugged in).  I downloaded several utilities (burt was never able to set Dell's Quickset) , updated the chipset drivers, and - somewhere in the middle of all of that - the external display mode was "enabled".  I cannot tell exactly what did it.  Thanks for the inquirty
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Author Closing Comment

by:rpelegero
ID: 33773639
Self resolved problem
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