VMWare View 4 Software Client disconnects when idle

Posted on 2010-09-16
Medium Priority
Last Modified: 2013-03-06
Hello Everyone,

I am using VMWare View Client 4.0.1 build-2333023 to connect to a virtual desktop.  I am connecting with PCoIP.  If my desktop session is idle for a short time (less than 30 minutes) my client will disconnect from my desktop.  When I reconnect the desktop is as I left it.  I am trying to figure out what governs the idle disconnect time in VMWare View when using PCoIP.

Thanks to all
Question by:Tat4Tat

Accepted Solution

TSher1978 earned 2000 total points
ID: 33695015
Hi, the pcoip protocol has an idle timeout disconnect. Add the following reg entry to the vm:

“HKEY_LOCAL_MACHINE\SOFTWARE\VMware, Inc.\VMware VDM\Agent\Configuration\VdmConnectionTicketTimeout

Add a dword of around 4000. Adjust this figure accordingly. If you are not fussed about an idle disconnect then just set it to 15000.

There is a gpo for this setting as well.


Author Closing Comment

ID: 33702191

Thanks for the information.  I got the ADM files from my connection broker and I see the GPO setting.  I really appreciate the help.


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