GoToAssist - Failure inFormatString()
Posted on 2010-09-16
A long while back I mistakenly deleted a number of files on my machine I thought would be of no use (freeing up disk space). However I seem to have deleted some things which GoToAssist needed to function.
I tried to uninstall the program so I could reinstall however it isn't working. When i try to install the program I get the Failure InFormatString() error.
When trying to uninstall the program I get:
Failed to start application "C:\Users\msiers\AppData\Local\Citrix\GoToAssist Express Expert\240\g2ax_start.exe" "/Uninstall" "/UninstallerWnd 50f4c" "/LogPath"
GoToAssist support was very nonchalant in telling me they don't know, try running as admin (tried), and contact Microsoft. Seriously? Tsh. Any ideas??