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Dual monitors on vmWare View 4.0 not working.

Posted on 2010-09-16
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Last Modified: 2012-05-10
Greetings.

We've got quite a few WYSE P20s in our organization. Most of them use Dual Monitor, but one has problem with displaying content on both monitors.
ALL zero clients configured the SAME.
about 4 of them run on firmware v 3.0.1 (If my memory serves) the rest are on 3.0.0
all VMs are running View agent v 4.0.1 and managed through View Manager v 4.0; they are all configured to support 2 monitors as well.
All of them run Win XP 32 bit SP3 and are fully updated.
the only difference is: the last VM, that was added to View manager, was managed by vCenter Server v4.1.  <-- We suspect that solution might be here.

All other VMs were added to view manager through our old vCenter server 4.0. It was a VM running XP 32 bit SP3. Recently we got rid of it and set up physical server with vCenter Server4.1 that runs under Win2003 R2 with latest updates.

Anybody had similar issues or knows how to resolve?

Thank you in advance.
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Question by:Umbra-IT
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simonseztech earned 2000 total points
ID: 33697966
The note that I have on my inbox when vSphere was released.

    Dear VMware Customer,

    With the recent release of VMware vSphere™ 4.1 and VMware vCenter™ 4.1 we wanted to clarify support for these platforms with the current shipping versions of VMware View.

    The currently available versions of VMware View including VMware View 3 and VMware View 4 are not supported with vSphere and vCenter version 4.1. Customers running these versions of VMware View should not upgrade their View environment to vSphere 4.1 or vCenter 4.1. There are no current plans to support VMware vSphere 4.1 and VMware vCenter 4.1 with existing versions of VMware View. Support for vSphere 4.1 and vCenter 4.1 are planned with upcoming versions of VMware View including View 4.5.

    Additional information about View compatibility with vSphere 4.1 and vCenter 4.1 can be found in the Knowledge Base Article here(http://app.connect.vmware.com/e/er.aspx?s=524&lid=11153&elq=ad5ed8e3f36e4cb08c688dd4f1ea0311).

    Customers can also refer to the vSphere Compatibility Matrix here(http://app.connect.vmware.com/e/er.aspx?s=524&lid=11154&elq=ad5ed8e3f36e4cb08c688dd4f1ea0311).

    View compatibility information can also be found in the View Manager Administrative Guide here.

    Sincerely,
    The VMware View Product Team
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by:Umbra-IT
ID: 33701639

Hi, simonseztech.

All of a sudden that VM started working properly over night. I'm not sure how, but everything works fine
That is very useful info that you provided above. Thank you very much for that.

Since everything is working now, I'll accept your solution. I'm sure it will help us to prevent further issues between vCenter 4.1 and View 4.0.
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