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jsarinanaFlag for United States of America

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RWW local printers

Wow! I've been trying to get this to work but no luck
SBS 2003 with Remote Web Workplace active
when I have a user login remotely they go to https://xxxxxxxxx/remote
They can get to their mailbox and log into their computer at work, Windows XP Prof and Windows 7 Prof. When they are on their computer at work they also get all the printers that their work computer has installed (network printers, local printers). What they are missing is the local printer from which they are logging in from. yes they have a check next to mstsc option Local Resorces, yes they are including "enable docs on the remote computer to be printed on a local printer" not sure where else to check. Help!!!
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Cliff Galiher
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When this fails, it is almost always driver related. The local printer has a driver that is not compatible with RWW. Multi-function drivers, for example, are notorious for this. HAve the user try looking for updated (CERTIFIED) drivers and installing them on their local machine before making the RWW connection.
-Cliff
 
ASKER CERTIFIED SOLUTION
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Rob Williams
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Thanks,
I gave up and took a save to PDF for printing option. Not worth hours of time
I can appreciate with some printers it can be very time consuming and in some cases not possible. Newer server O/S's make this a little easier.
Thanks jsarinana.
Cheers!
--Rob