Solved

Cannot open Hyperlink in outlook 2007

Posted on 2010-09-16
7
1,483 Views
Last Modified: 2012-05-10
Hi There,

I am getting below error when try click on any hyperlink on outlook 2007

General failure. The URL was: "---" application was not found.

this is happen on out termial server base on windows 2008 server.
we dont have any other browser like firefox or mizilla, the IE8 is default browser.i have reset web setting also, none of thease helpt me out.

Your solution on this is much appretiated.

regards,
Reza
0
Comment
Question by:rafatifard
  • 4
  • 3
7 Comments
 
LVL 9

Expert Comment

by:rfportilla
ID: 33698066
0
 

Author Comment

by:rafatifard
ID: 33698178
No, that link didt help, my default internet browser  is IE and in "default program" IE is only browser for Internet Explorer.
this problem start happen after we uninstall Citrix from that server, i dont know if this could help.

your solution on this is much appreciated.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33699215
Are you ok using the registry?

If so, check for HKEY_LOCAL_MACHINE\SOFTWARE\Classes\http\shell\open\command and check for a value there.  It should be something like "C:\Program Files\Internet Explorer\iexplore.exe"

There is an article that talks a little about this here: http://forums.citrix.com/message.jspa?messageID=91040

Hopefully this will do it.
0
Windows Server 2016: All you need to know

Learn about Hyper-V features that increase functionality and usability of Microsoft Windows Server 2016. Also, throughout this eBook, you’ll find some basic PowerShell examples that will help you leverage the scripts in your environments!

 

Author Comment

by:rafatifard
ID: 33699602
Hi,

I checked the registery and fix the IE path in command, it was pointed to citrix. but i still have the proble, i didnt reboot the server becuse some users are currently loggin, do i need to rebbot the server ?

is there any other hyrachy at registery may still pointing to Citrix diretory ?

Regards,
Reza
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33710266
Are you using Citrix?  I don't know if a server reboot is necessary for this.  I would think either restarting terminal services would more than do the trick.  If it were me, I would back up the registry and do a search.  Don't get too gung ho, but look for anything that is citrix related that repoints to a citrix folder.  I can't guarantee that this won't do any damage (thus the backup).  Another option, if you are using citrix contact them.  This seems to be their problem.
0
 
LVL 9

Accepted Solution

by:
rfportilla earned 500 total points
ID: 33710269
That article I posted above also mentions how to turn off the content redirection entirely using:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SFTA
Value Name: DisableServerFTA
Value Type: DWORD
Value: 1

I don't know if this would work, but it might be worth a try.
0
 

Author Closing Comment

by:rafatifard
ID: 33712761
Thanks
0

Featured Post

Is Your Active Directory as Secure as You Think?

More than 75% of all records are compromised because of the loss or theft of a privileged credential. Experts have been exploring Active Directory infrastructure to identify key threats and establish best practices for keeping data safe. Attend this month’s webinar to learn more.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

Suggested Solutions

What does UTC stand for?  “Coordinated Universal Time” – Think of this as the true time on Planet Earth that never changes with the exception of minor leap seconds here and there to account for the changes in the planet's rotation.   What does th…
Outlook Free & Paid Tools
This video walks the viewer through the process of creating envelopes and labels, with multiple names and addresses. Navigate to the “Start Mail Merge” button in the Mailings tab: Follow the step-by-step process until asked to find the address doc…
This video shows where to find the word count, how to display it, and what it breaks down to in Microsoft Word.

930 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

11 Experts available now in Live!

Get 1:1 Help Now