Solved

Cannot open Hyperlink in outlook 2007

Posted on 2010-09-16
7
1,481 Views
Last Modified: 2012-05-10
Hi There,

I am getting below error when try click on any hyperlink on outlook 2007

General failure. The URL was: "---" application was not found.

this is happen on out termial server base on windows 2008 server.
we dont have any other browser like firefox or mizilla, the IE8 is default browser.i have reset web setting also, none of thease helpt me out.

Your solution on this is much appretiated.

regards,
Reza
0
Comment
Question by:rafatifard
  • 4
  • 3
7 Comments
 
LVL 9

Expert Comment

by:rfportilla
ID: 33698066
0
 

Author Comment

by:rafatifard
ID: 33698178
No, that link didt help, my default internet browser  is IE and in "default program" IE is only browser for Internet Explorer.
this problem start happen after we uninstall Citrix from that server, i dont know if this could help.

your solution on this is much appreciated.
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33699215
Are you ok using the registry?

If so, check for HKEY_LOCAL_MACHINE\SOFTWARE\Classes\http\shell\open\command and check for a value there.  It should be something like "C:\Program Files\Internet Explorer\iexplore.exe"

There is an article that talks a little about this here: http://forums.citrix.com/message.jspa?messageID=91040

Hopefully this will do it.
0
6 Surprising Benefits of Threat Intelligence

All sorts of threat intelligence is available on the web. Intelligence you can learn from, and use to anticipate and prepare for future attacks.

 

Author Comment

by:rafatifard
ID: 33699602
Hi,

I checked the registery and fix the IE path in command, it was pointed to citrix. but i still have the proble, i didnt reboot the server becuse some users are currently loggin, do i need to rebbot the server ?

is there any other hyrachy at registery may still pointing to Citrix diretory ?

Regards,
Reza
0
 
LVL 9

Expert Comment

by:rfportilla
ID: 33710266
Are you using Citrix?  I don't know if a server reboot is necessary for this.  I would think either restarting terminal services would more than do the trick.  If it were me, I would back up the registry and do a search.  Don't get too gung ho, but look for anything that is citrix related that repoints to a citrix folder.  I can't guarantee that this won't do any damage (thus the backup).  Another option, if you are using citrix contact them.  This seems to be their problem.
0
 
LVL 9

Accepted Solution

by:
rfportilla earned 500 total points
ID: 33710269
That article I posted above also mentions how to turn off the content redirection entirely using:

HKEY_LOCAL_MACHINE\SOFTWARE\Citrix\SFTA
Value Name: DisableServerFTA
Value Type: DWORD
Value: 1

I don't know if this would work, but it might be worth a try.
0
 

Author Closing Comment

by:rafatifard
ID: 33712761
Thanks
0

Featured Post

How to run any project with ease

Manage projects of all sizes how you want. Great for personal to-do lists, project milestones, team priorities and launch plans.
- Combine task lists, docs, spreadsheets, and chat in one
- View and edit from mobile/offline
- Cut down on emails

Join & Write a Comment

Learn more about how the humble email signature can be used as more than just an electronic business card. When used correctly, a signature can easily be tailored for different purposes by different departments within an organization.
Granting full access permission allows users to access mailboxes present in their database. By giving full access permission one can open and read the content of any mailbox but cannot send emails from that mailbox.
The view will learn how to download and install SIMTOOLS and FORMLIST into Excel, how to use SIMTOOLS to generate a Monte Carlo simulation of 30 sales calls, and how to calculate the conditional probability based on the results of the Monte Carlo …
This Experts Exchange video Micro Tutorial shows how to tell Microsoft Office that a word is NOT spelled correctly. Microsoft Office has a built-in, main dictionary that is shared by Office apps, including Excel, Outlook, PowerPoint, and Word. When …

708 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question

Need Help in Real-Time?

Connect with top rated Experts

13 Experts available now in Live!

Get 1:1 Help Now