Latitude e6410 XP Pro, BSOD, hangs when attempting to reboot
Posted on 2010-09-16
I'm swamped right now and could really use some help with this Dell Lat. e6410
Brand new unit, purchased with XP Sp3 downgrade.
Blue Screens especially when you turn it on from time to time.
STOP:0x00009088 (0xb9d2bd00, 0xb9d2bd04, 0xb9d2bcf8, 0xb9d2bcfc)
Will never come out from hibernation, have to press and hold power button for 5 seconds then turn it on. Otherwise it will just seat on blank screen....
Will not restart, it just seats on the blue background screen with nothing happening.
BIOS is ver. A04, unable to complete the upgrade to A05 as PC doesn't restart and BIOS update doesn't complete.
Dell provided me with the Chipset driver, however we received "minimum requirements are not met".
If i go to Safe Mode, PC reboots fine....
These are the specs:
Processor: Intel Core i5-450M Dual Core 2.40GHz 3MB for Latitude (317-4991)
Memory: 4.0GB, DDR3-1333 SDRAM, 2 DIMM for Latitude (317-3590)
Video Card: Intel HD Graphics with ExpressCard, Dell Latitude E (320-8796)
Hard Drive: 250GB Hard Drive 9.5MM,7200RPM, Dell Latitude E (342-0479)
Hard Drive Controller: NO Internal Fingerprint Reader and NO contactless smartcard reader,
14.1 inch Widescreen WXGA (1280x800) LED Display, Dell Latitude E6410 (320-8792)
BIOS is set to RAID for whatever reason, and not SATA or AHCI.
This is more then likely a corrupted Chipset driver.
My next step was to disable the Intel Services and try the BIOS update then.
Other e6410 users report similar issues with Windows7 and reimaging didn't help them either.
Any ideas ?
Thanks in advance.