Solved

Windows Server 2008 Printserver Access denied

Posted on 2010-09-17
9
2,248 Views
Last Modified: 2012-05-10
In the environment of our customer we have installed a Windows Server 2008 R2 who will be used as a printserver. We have installed some printers on this server and added a security group to the security tab of the Print Server. Also added this group to the security tab of all printers. The group includes all Domain Users of the customer.

Now when i want to add the printer (trouth the UNC path or the "add a printer" wizzard) on a Windows 7 client with a domain user account, I get a "access denied" failure back.

Does anyone know whats the problem?
0
Comment
Question by:axega
  • 2
  • 2
  • 2
  • +3
9 Comments
 
LVL 11

Expert Comment

by:Coast-IT
ID: 33699147
Ok, all sounds good with security, what do your share permissions say?

These are the problem.
0
 
LVL 11

Expert Comment

by:Coast-IT
ID: 33699152
I said "are the problem" quite presumptively.

What I meant to say is these "may be the problem" :-)
0
 
LVL 10

Expert Comment

by:David_Ingledew
ID: 33699153
I've seen this with Citrix - it was driver based. Try using a different driver on the device to test. When I was onsite I was then able to set it back to the correct one, and connections would work correctly.
0
Netscaler Common Configuration How To guides

If you use NetScaler you will want to see these guides. The NetScaler How To Guides show administrators how to get NetScaler up and configured by providing instructions for common scenarios and some not so common ones.

 
LVL 17

Expert Comment

by:Nik
ID: 33699371
Double check the share and NTFS permissions.
Try to delete the printer and the print driver
http://www.wincert.net/tips/microsoft-windows/windows-7/2174-how-to-remove-the-print-drivers-from-windows-7-machine.html
This applies to Windows 2008 server too. See if it works.
0
 
LVL 1

Expert Comment

by:mrtky
ID: 33699442
0
 
LVL 5

Expert Comment

by:JHalliday
ID: 33700018
This sounds like the client domain user does not have permission to install the relevant print driver on the Windows 7 PC.  Try logging in as an Administrator then adding the printer and see if this sovles the issue.  If it does then the user should have no problem subsequently connecting to the printer.  If not then you can check the Event Log for any infomration regarding a security failure.
0
 

Author Comment

by:axega
ID: 33741646
I tried several things:
- If I log on to the client with the server admin I CAN install the printer.
- If I log on the client with a local administrator I CANNOT install the printer.

Oh and without the "Print-Server" role installed on the Server this printer sharing works fine. I tried this on a different system with server 2008 R2 and the same user.

So I think it's a server problem but cannot find the mistake.
0
 
LVL 10

Accepted Solution

by:
David_Ingledew earned 500 total points
ID: 33751823
Depending on it's usage, you could remove the role, and then re-add it?
0
 
LVL 5

Expert Comment

by:JHalliday
ID: 33757776
This osunds like a permissions issue on the affected server.  I would recommend removing and re-adding the rold as suggested by David_Ingledew
0

Featured Post

Optimizing Cloud Backup for Low Bandwidth

With cloud storage prices going down a growing number of SMBs start to use it for backup storage. Unfortunately, business data volume rarely fits the average Internet speed. This article provides an overview of main Internet speed challenges and reveals backup best practices.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

New Windows 7 Installations take days for Windows-Updates to show up and install. This can easily be fixed. I have finally decided to write an article because this seems to get asked several times a day lately. This Article and the Links apply to…
A quick guide on how to use Group Policy to create a custom power plan and set it active on Windows 7.
This Micro Tutorial will teach you how to change your appearance and customize your Windows 7 interface to your unique preference. This will be demonstrated using Windows 7 operating system.
The viewer will learn how to successfully create a multiboot device using the SARDU utility on Windows 7. Start the SARDU utility: Change the image directory to wherever you store your ISOs, this will prevent you from having 2 copies of an ISO wit…

770 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question