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Exchange 2010 - Message Tracking Is Currently Unavailable

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Last Modified: 2012-06-27
I cant open message tracking.  I get the error "Message Tracking Is Currently Unavailable" nothing in the event viewer that I have found so far.  How can I fix?
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run the following

get-transportserver | fl *track*
get-mailboxserver | fl *track*

post the results

Author

Commented:
[PS] C:\Windows\system32>get-transportserver | fl *track*


MessageTrackingLogEnabled               : True
MessageTrackingLogMaxAge                : 30.00:00:00
MessageTrackingLogMaxDirectorySize      : 1000 MB (1,048,576,000 bytes)
MessageTrackingLogMaxFileSize           : 10 MB (10,485,760 bytes)
MessageTrackingLogPath                  : E:\Exchange\TransportRoles\Logs\MessageTracking
MessageTrackingLogSubjectLoggingEnabled : True


[PS] C:\Windows\system32>get-mailboxserver | fl *track*


MessageTrackingLogEnabled               : True
MessageTrackingLogMaxAge                : 30.00:00:00
MessageTrackingLogMaxDirectorySize      : 1000 MB (1,048,576,000 bytes)
MessageTrackingLogMaxFileSize           : 10 MB (10,485,760 bytes)
MessageTrackingLogPath                  : E:\Exchange\TransportRoles\Logs\MessageTracking
MessageTrackingLogSubjectLoggingEnabled : True


verify that files exist in the directory
E:\Exchange\TransportRoles\Logs\MessageTracking
should you worry about the ECP folder in the CAS server?
http://msexchangeteam.com/archive/2010/01/13/453792.aspx

Author

Commented:
files do exist in E:\Exchange\TransportRoles\Logs\MessageTracking
make sure the transport log search service is running

Author

Commented:
confirmed transport log search service is running
try running the following
get-messagetrackinglog -server SERVER -start "9/17/2010"

you may have an rbac issue and need to assign yourself the role

Author

Commented:
That does run for me.
ok, so just the tool doesnt' work?

Author

Commented:
Yes, just the gui
go to your cas server and check the ecp virtual server settings
Get-EcpVirtualDirectory | fl

try browsing to the InternalURL vaule from IE on the machine where you cannot run the tool

Author

Commented:
InternalURL is empty
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Author

Commented:
Did that, and I get EAP now
But Administrator doesnt have access and it doesnt look like the message tracking tool, when I log in as myself.

Author

Commented:
Hold on that,,testing further

Author

Commented:
It works, thanks that did it!

Author

Commented:
Outstanding!
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