[2 days left] What’s wrong with your cloud strategy? Learn why multicloud solutions matter with Nimble Storage.Register Now

x
?
Solved

handshake failed due to an unexpected packet format

Posted on 2010-09-17
3
Medium Priority
?
1,925 Views
Last Modified: 2013-11-16
Hi,

I have a thick client deployed on a bunch of remote sites, and they all use a central web service (https - the client just default accepts the cert). One site has a proxy and works fine (the software has a proxy config area). Another site has a proxy as well, however on the test machine when they try and login after entering their proxy details, they receive this error;

"The handshake failed due to an unexpected packet format."

Does anyone have any idea? The web service still works for the other remote clients so i think it might be coming from the proxy? Or the proxy is doing something to my traffic before it sends it out? I cannot replicate this error and cannot visit or get a remote login to this particular external site, so its very hard to troubleshoot!!

Any info anyone could give on this would be great!!
0
Comment
Question by:tsgjsy
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 2
3 Comments
 
LVL 2

Accepted Solution

by:
aaronblum earned 1500 total points
ID: 33746301
Not sure if I'll be able to help but listing the proxy server details (like proxy engine and protocol types) might help experts help you.
0
 

Author Comment

by:tsgjsy
ID: 33892380
Their firewall was blocking HTTPS. thanks for the reply.
0
 

Author Closing Comment

by:tsgjsy
ID: 33892387
put me in the right direction
0

Featured Post

What does it mean to be "Always On"?

Is your cloud always on? With an Always On cloud you won't have to worry about downtime for maintenance or software application code updates, ensuring that your bottom line isn't affected.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

OVERVIEW This guide provides information on the process performed when the Symantec Endpoint Protection (SEP) client checks in with the Symantec Endpoint Protection Manager (SEPM). AUDIENCE Information Technology personnel responsible for suppo…
Here I am going to explain creating proxies at runtime for WCF Service. So basically we use to generate proxies using Add Service Reference and then giving the Url of the WCF service then generate proxy files at client side. Ok, what if something ge…
Established in 1997, Technology Architects has become one of the most reputable technology solutions companies in the country. TA have been providing businesses with cost effective state-of-the-art solutions and unparalleled service that is designed…
Email security requires an ever evolving service that stays up to date with counter-evolving threats. The Email Laundry perform Research and Development to ensure their email security service evolves faster than cyber criminals. We apply our Threat…

656 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question