SBS2K8, GoDaddy SSL certificate updated and RWW not working
Posted on 2010-09-17
Good afternoon Experts,
Another head scratcher for you. The security certificate for our SBS 2008 expired this week, which dropped all the smartphone email syncs as well as put up certificate errors for Outlook each morning when the staff logged in. We purchased a renewed one from GoDaddy (source of the original certificate). I installed it, rebooted the server, next morning the users did not get their Outlook certificate errors, and thought the issue resolved.
Unfortunately, the phones still won't sync, and we've also discovered the Remote Web Workplace does not display either inside or outside the network. I can ping, and it returns the correct static public IP address, and replies quickly, so I know it's up and pointed the correct way. IIS is running, and we even tried restarting it (using IIS7). At this point, we're a little stumped and not even sure where to begin troubleshooting.