Link to home
Start Free TrialLog in
Avatar of jrojas1213
jrojas1213Flag for United States of America

asked on

outlook 2003 and hyperlinks

Hello all, and thank for your help in advance

a user with xp pro, outlook 2003 has an email containing a hyperlink.  when the user clicks on said link it causes outlook to disconnect and the login prompt will appear.  I have been able to do duplicate this on my machine.  is outlook sensing that this link could be suspicious and disconnecting from server ?
Avatar of David Lee
David Lee
Flag of United States of America image

Hi, jrojas1213.

To the best of my knowledge Outlook has no such capability.  What is the link to, a file, a web site, something else?
Avatar of jrojas1213

ASKER

it a web based construction project management  application.
So the link is a standard web URL (e.g. http://company.com/somepage.html)?
its a hyperlink that translates to a website so yes to your question
Is the user on a VPN?  Do other hyperlinks work?
Avatar of cj_brewer
cj_brewer

Have they tried copying and pasting the URL to a browser rather than opening it from the email? What happens when the hold down CTRL and click on it simultaneously? Do you have a GPO policy in place that exhibits this type of behavior?
ASKER CERTIFIED SOLUTION
Avatar of jrojas1213
jrojas1213
Flag of United States of America image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
read last comment