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outlook 2003 and hyperlinks

Posted on 2010-09-17
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Last Modified: 2012-08-14
Hello all, and thank for your help in advance

a user with xp pro, outlook 2003 has an email containing a hyperlink.  when the user clicks on said link it causes outlook to disconnect and the login prompt will appear.  I have been able to do duplicate this on my machine.  is outlook sensing that this link could be suspicious and disconnecting from server ?
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Question by:jrojas1213
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8 Comments
 
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Expert Comment

by:David Lee
ID: 33702608
Hi, jrojas1213.

To the best of my knowledge Outlook has no such capability.  What is the link to, a file, a web site, something else?
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Author Comment

by:jrojas1213
ID: 33702624
it a web based construction project management  application.
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Expert Comment

by:David Lee
ID: 33702664
So the link is a standard web URL (e.g. http://company.com/somepage.html)?
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Author Comment

by:jrojas1213
ID: 33702906
its a hyperlink that translates to a website so yes to your question
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Expert Comment

by:David Lee
ID: 33703031
Is the user on a VPN?  Do other hyperlinks work?
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Expert Comment

by:cj_brewer
ID: 33715619
Have they tried copying and pasting the URL to a browser rather than opening it from the email? What happens when the hold down CTRL and click on it simultaneously? Do you have a GPO policy in place that exhibits this type of behavior?
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jrojas1213 earned 0 total points
ID: 33824648
Please delete have been ubable to resolve this issue at this time due to larger preiorities
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by:jrojas1213
ID: 34195077
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