amanzoor
asked on
Internet Speed
Hi there,
Most of the times now our internet speed really slows down. I found that our ISP is giving us 2Mbps TLS (I do not know what does this mean please explain). I have about 120 users with windows 7 machines which have to log on at one time, and about 10 servers, my domain is server 2003 ent edition. Our office has 2 locations and the router (cisco 2811) resides at one location, we are connected via fibre optics cable. I am really concerned about the internet speed issues now.
I am willing to buy some more speed from the ISP but will it solve my internet speed issue?
NB: Today from my machine I ran a test online from IE where our network was not that busy and I got:
download 0.62 Mb/s
Upload 10.76Mb/s
Is it a good speed?
Advice please.
Help
Most of the times now our internet speed really slows down. I found that our ISP is giving us 2Mbps TLS (I do not know what does this mean please explain). I have about 120 users with windows 7 machines which have to log on at one time, and about 10 servers, my domain is server 2003 ent edition. Our office has 2 locations and the router (cisco 2811) resides at one location, we are connected via fibre optics cable. I am really concerned about the internet speed issues now.
I am willing to buy some more speed from the ISP but will it solve my internet speed issue?
NB: Today from my machine I ran a test online from IE where our network was not that busy and I got:
download 0.62 Mb/s
Upload 10.76Mb/s
Is it a good speed?
Advice please.
Help
Yikes. Who is your ISP? 2Mbps (2 Megabits per second) is fine for the home user that doesn't do much but slow for a company of your size. For example, the internet at my house is 12Mbps and we have a 20Mbps line coming into our office with less people than what you have. Your upload speed doesn't seem right for a 2Mbps line. Go to http://www.pcpitstop.com/internet/bw.asp and verify your speeds.
>I have about 120 users with windows 7 machines which have to log on at one time
That is a lot of users for a 10Mbps Internet connection (assuming they are all active at the same [This would be a worst case scenario)
>I am really concerned about the internet speed issues now.
>download 0.62 Mb/s
The is just telling you under under 1Mbps (which is bad assuming a 10Mbps, you have no bandwidth for any type of download).
With that many users, you are dealing with possible malware, spyware, viruses, music downloads, youtube, etc. You will need to use some tools to continue troubleshooting the issue.
You might want to look into wireshark, ntop, and possibly netflow. If you routers are Cisco, you could possibly look into IP accounting, etc. Do you have a network diagram and could you tell us a bit about your network and what type of devices you have?
Billy
That is a lot of users for a 10Mbps Internet connection (assuming they are all active at the same [This would be a worst case scenario)
>I am really concerned about the internet speed issues now.
>download 0.62 Mb/s
The is just telling you under under 1Mbps (which is bad assuming a 10Mbps, you have no bandwidth for any type of download).
With that many users, you are dealing with possible malware, spyware, viruses, music downloads, youtube, etc. You will need to use some tools to continue troubleshooting the issue.
You might want to look into wireshark, ntop, and possibly netflow. If you routers are Cisco, you could possibly look into IP accounting, etc. Do you have a network diagram and could you tell us a bit about your network and what type of devices you have?
Billy
Your upload speed is typically lower than your download speed.
ASKER
two people:
Sorry I think I may have made a mistake, to clarify here is the contract written down as:
Location Service
YYY Lakeview Road 2Mbps TLS
Internet FibreSpeed Silver
Vlan
Does this mean they are providing us Internet + connection between 2 locations at 2mbps?
Sorry I think I may have made a mistake, to clarify here is the contract written down as:
Location Service
YYY Lakeview Road 2Mbps TLS
Internet FibreSpeed Silver
Vlan
Does this mean they are providing us Internet + connection between 2 locations at 2mbps?
Yeah, the TLS is the Transport LAN service that is connecting your two remote networks.
>YYY Lakeview Road 2Mbps TLS
>Internet FibreSpeed Silver
that appears that the is:
2Mbps between locations and a fiber connection to the Internet
the speed test that you conducted:
download 0.62 Mb/s
Was that from the remote location?
Billy
>Internet FibreSpeed Silver
that appears that the is:
2Mbps between locations and a fiber connection to the Internet
the speed test that you conducted:
download 0.62 Mb/s
Was that from the remote location?
Billy
If you have it setup where people at the remote site have to come through that 2Mbps pipe to the "main office" to get out to the internet, their speeds will be atrocious. Do the pcpitstop link from wherever your line out to your ISP is to see what your "internet speed" is.
Transport Layer Security (TLS) and its predecessor, Secure Sockets Layer (SSL), are cryptographic protocols that provide security for communications over networks such as the Internet. TLS and SSL encrypt the segments of network connections at the Application Layer to ensure secure end-to-end transit at the Transport Layer.
I would say that your bottle-neck is at the 2MB gateway not your network architecture. Based on your client load alone you have enough demand to warrant upgrading bandwidth.
I would also check with your ISP exactly what speed and duplex is provided by the ethernet of the fiber data link.
We used to have a 10MB LES line from Zen. It would at best resolve 3.5MB. This was upon a test to OOKLA and speedtest.net.
As a result we moved on a rec to a new ISP Andrews and Arnold http://www.aaisp.net.uk/ on a 10MB LES Line service. BT terminated a new fiber leaving the old terminations a relic.
At first it looked like a distaster as we oddly resolved less than a meg download and 5-6MB upload.
We investigated this and found that the BT/Telco fiber and ethernet port was set to speed 10
duplex full. Our Cisco ASA outside interface ethernet was set to speed 100 duplex full.
This caused multiple collisions and grounded out our bandwidth.
Once this was configured we have resolved true 10MB up/down since install 3 years ago.
I would say that your bottle-neck is at the 2MB gateway not your network architecture. Based on your client load alone you have enough demand to warrant upgrading bandwidth.
I would also check with your ISP exactly what speed and duplex is provided by the ethernet of the fiber data link.
We used to have a 10MB LES line from Zen. It would at best resolve 3.5MB. This was upon a test to OOKLA and speedtest.net.
As a result we moved on a rec to a new ISP Andrews and Arnold http://www.aaisp.net.uk/ on a 10MB LES Line service. BT terminated a new fiber leaving the old terminations a relic.
At first it looked like a distaster as we oddly resolved less than a meg download and 5-6MB upload.
We investigated this and found that the BT/Telco fiber and ethernet port was set to speed 10
duplex full. Our Cisco ASA outside interface ethernet was set to speed 100 duplex full.
This caused multiple collisions and grounded out our bandwidth.
Once this was configured we have resolved true 10MB up/down since install 3 years ago.
ASKER CERTIFIED SOLUTION
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ASKER
rfc1180:
Yes its set up like that where people from the remote come to the main office for internet and that is also
another bottleneck.
FlyingFortress:
>>>I would also check with your ISP exactly what speed and duplex is provided by the ethernet of the fiber data link.
Good point I can also check this out.
koudry:
Yes Qos is configured. I am attaching my show run. I think its configured properly (again I am not an expert you can guide
by looking at it)
expertaccesslist.txt
Yes its set up like that where people from the remote come to the main office for internet and that is also
another bottleneck.
FlyingFortress:
>>>I would also check with your ISP exactly what speed and duplex is provided by the ethernet of the fiber data link.
Good point I can also check this out.
koudry:
Yes Qos is configured. I am attaching my show run. I think its configured properly (again I am not an expert you can guide
by looking at it)
expertaccesslist.txt
I had a quick look at the config posted but cannot see any QoS config. If QoS is configured, it is not on this machine. So as things stand, you are likely to see problems even with mission critical applications since you have nothing to prioritise your traffic.
Please post if you have further information on the problem.
Good luck
Koudry
Please post if you have further information on the problem.
Good luck
Koudry
ASKER
Hi something is wrong with the EE website. I just split the points and now it says I have asked to close the question. Now I need help with this.
amanzoor has not requested the question be closed as per the comment above.
Hello Amanzoor
the system is a bit wobbly right now I had the same bug the other day, it seems, and splitting points results in a delayed closure of the question. No need to worry. The EE staff know about it and are working on a solution I think.
FF
the system is a bit wobbly right now I had the same bug the other day, it seems, and splitting points results in a delayed closure of the question. No need to worry. The EE staff know about it and are working on a solution I think.
FF
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2. I think you should upgrade your internet speed for improving the performance.