Solved

error loading an attchment in lotus domino web access

Posted on 2010-09-17
5
900 Views
Last Modified: 2013-11-16
Hi,

we are runnnig a domino server (8.5.1) and using domino web access, with design domino web access 6.0.

Until this mornig alla was runnign ok, but from some hour when the user create a new mail message with an attachment He receives a message 'Error: impossible to pick up the file c:\...' (In Italian: 'Errore: impossibile eseguire il prelievo del file C:\..'
I checked and all seems ok, also I restarted the domino server..

Thanks in advance
Angelo
0
Comment
Question by:AngeloGregori
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 33703345
Other users don't have this problem?
Can the user send mails with a different attachment, e.g. a plain text file?
0
 

Author Comment

by:AngeloGregori
ID: 33703452
Yes, for alla users and other attachment,
I also made the changes stated in http://www-01.ibm.com/support/docview.wss?uid=swg21245915
my setting was 0 (unlimited..)

0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 33707129
So it used to work for everybody, but until when exactly? Did it work on Wednesday, all day? And Thursday? When exactly did you get the first complaints? Did you inspect the logs of the Domino server, to see what happened around that time, and the 4-8 hours before? Was a new template installed? Was the server restarted, or the HTTP task? Were parameters changed in the HTTP configuration? Was a new version of IE installed (I got an XP update today)? Does the same happen in Firefox?

Did you try to convert one database to the R8 DWA template, to see if it works then?
0
 
LVL 46

Accepted Solution

by:
Sjef Bosman earned 500 total points
ID: 33707136
Or did you enable Mail Quota?

See also http://www-01.ibm.com/support/docview.wss?uid=swg21084685
0
 

Author Closing Comment

by:AngeloGregori
ID: 33825313
Thanks a lot, there was a quota limit. Angelo
0

Featured Post

Enroll in June's Course of the Month

June’s Course of the Month is now available! Experts Exchange’s Premium Members, Team Accounts, and Qualified Experts have access to a complimentary course each month as part of their membership—an extra way to sharpen your skills and increase training.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

  In today’s Arena we can’t imagine our lives without Internet as we are highly used to of it. If we consider our life style just for only 2 min we found that face to face communication is swapped by e-communication.  Every Where from Works place to…
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
If you're a developer or IT admin, you’re probably tasked with managing multiple websites, servers, applications, and levels of security on a daily basis. While this can be extremely time consuming, it can also be frustrating when systems aren't wor…
Monitoring a network: how to monitor network services and why? Michael Kulchisky, MCSE, MCSA, MCP, VTSP, VSP, CCSP outlines the philosophy behind service monitoring and why a handshake validation is critical in network monitoring. Software utilized …

695 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question