?
Solved

error loading an attchment in lotus domino web access

Posted on 2010-09-17
5
Medium Priority
?
927 Views
Last Modified: 2013-11-16
Hi,

we are runnnig a domino server (8.5.1) and using domino web access, with design domino web access 6.0.

Until this mornig alla was runnign ok, but from some hour when the user create a new mail message with an attachment He receives a message 'Error: impossible to pick up the file c:\...' (In Italian: 'Errore: impossibile eseguire il prelievo del file C:\..'
I checked and all seems ok, also I restarted the domino server..

Thanks in advance
Angelo
0
Comment
Question by:AngeloGregori
[X]
Welcome to Experts Exchange

Add your voice to the tech community where 5M+ people just like you are talking about what matters.

  • Help others & share knowledge
  • Earn cash & points
  • Learn & ask questions
  • 3
  • 2
5 Comments
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 33703345
Other users don't have this problem?
Can the user send mails with a different attachment, e.g. a plain text file?
0
 

Author Comment

by:AngeloGregori
ID: 33703452
Yes, for alla users and other attachment,
I also made the changes stated in http://www-01.ibm.com/support/docview.wss?uid=swg21245915
my setting was 0 (unlimited..)

0
 
LVL 46

Expert Comment

by:Sjef Bosman
ID: 33707129
So it used to work for everybody, but until when exactly? Did it work on Wednesday, all day? And Thursday? When exactly did you get the first complaints? Did you inspect the logs of the Domino server, to see what happened around that time, and the 4-8 hours before? Was a new template installed? Was the server restarted, or the HTTP task? Were parameters changed in the HTTP configuration? Was a new version of IE installed (I got an XP update today)? Does the same happen in Firefox?

Did you try to convert one database to the R8 DWA template, to see if it works then?
0
 
LVL 46

Accepted Solution

by:
Sjef Bosman earned 2000 total points
ID: 33707136
Or did you enable Mail Quota?

See also http://www-01.ibm.com/support/docview.wss?uid=swg21084685
0
 

Author Closing Comment

by:AngeloGregori
ID: 33825313
Thanks a lot, there was a quota limit. Angelo
0

Featured Post

On Demand Webinar: Networking for the Cloud Era

Did you know SD-WANs can improve network connectivity? Check out this webinar to learn how an SD-WAN simplified, one-click tool can help you migrate and manage data in the cloud.

Question has a verified solution.

If you are experiencing a similar issue, please ask a related question

You’ve got a lotus Domino web server, and you have been told that “leverage browser caching” is a must do. This means that we have to tell the browser everywhere in the web to use cache. In other words, we set (and send) an expiration date in the HT…
Sometimes clients can lose connectivity with the Lotus Notes Domino Server, but there's not always an obvious answer as to why it happens.   Read this article to follow one of the first experiences I had with Lotus Notes on a client's machine, my…
This is my first video review of Microsoft Bookings, I will be doing a part two with a bit more information, but wanted to get this out to you folks.
Do you want to know how to make a graph with Microsoft Access? First, create a query with the data for the chart. Then make a blank form and add a chart control. This video also shows how to change what data is displayed on the graph as well as form…
Suggested Courses
Course of the Month14 days, 18 hours left to enroll

771 members asked questions and received personalized solutions in the past 7 days.

Join the community of 500,000 technology professionals and ask your questions.

Join & Ask a Question