Configuring an L2TP Over IPSec Tunnel on Juniper SSG520

I am trying to create an L2TP Over IPSec Tunnel on a Juniper SSG520 Firewall.  I have been following this document:  http://kb.juniper.net/KB4094 and it is still not working.  I am not seeing any traffic even going to the "Dial Up VPN" policy.  My ultimate goal is to get mobile devices (iPhones, iPads, Android devices) connected to the VPN to be able to remote desktop computer/servers inside our network.  Has anyone done this before?  Or is there a better way to accomplish this?
NorthAmericanAsked:
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NorthAmericanConnect With a Mentor Author Commented:
I'm going to try posting a different question about this same problem to see if anyone has successfully connected an ipad, iphone, and android device with a sonicwall.  That may be the route we end up going.
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Jian An LimSolutions ArchitectCommented:
mobile devices (iPhones, iPads, Android devices) connected to the VPN to be able to remote desktop computer/servers inside our network

I will strongly recommend not to go down with SSG VPN. they are more design to staticly assign.
If you want to get mobile device, I will recommend to use Juniper SA2500. These devices are clear cut and have much granular access to the network.

since you have relationship with Juniper, you should get a demo device from them to try out.

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NorthAmericanAuthor Commented:
We also have an F5 firepass 1200 VPN appliance, but have not figured out how to get that to work with mobile devices, which is why we decided to try with the SSG520.  Is there a way to make it work better with the F5 vpn appliance?
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NorthAmericanAuthor Commented:
Side note:  We are able to log into the vpn from mobile devices, but iPads, iPhones, and adroid devices are not able to download the necessary files to make remote desktop possible.
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Jian An LimSolutions ArchitectCommented:
do iPhones, iPads, Android devices have java running?

i believe juniper SA (and maybe f5) use java as thier platform to make remote desktop possible.

from what my experience, i can't even get Mac to get a remote desktop because it lack of java.
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NorthAmericanAuthor Commented:
No, I don't believe they run java.  I was thinking somewhere along the lines of creating a tunnel from the mobile devices to either the Juniper SSG520 or Firepass 1200 so that these devices can then use their own apps to log into computers on the network.
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Jian An LimSolutions ArchitectCommented:
good luck on that then.

i think i have exhausted my part.

If you SSG is under maintenance, give JTAC a call and let them sort out for you.
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