Normal.dotm errors when closing Word 2007
Posted on 2010-09-17
We recently upgraded to Office 2007 on our Citrix XenApp 4.5 servers. Everything was running OK for a while. Now, some users are getting errors when trying to close Word.
The first one is: "Normal.dotm was being edited by another Word session. If you save this document with the original name, you will overwrite any changes made in the other session."
After closing that one out, another error appears: "Changes have been made that affect the global template, Normal.dotm. Do you want to save those changes?"
Not sure where to start troubleshooting this. Please help.