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Help Setting up a Blackberry to use Exchange 2007 OWA

Posted on 2010-09-17
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Last Modified: 2012-05-10
I need help connecting one blackberry to our exchange server.  The device is a curve 8530.

I can see the device trying to connect in the IIS logs (for OWA), but i'm having trouble determining what the exact problem is.

here is the line in IIS logs:
2010-09-17 19:52:47 W3SVC1 NCVBXCHG 192.168.0.20 PROPFIND /owa/jeri/ - 80 /jeri 67.223.65.155 HTTP/1.1 Mozilla/4.0+(compatible;+MSIE+5.01;+Windows+NT+4.0) sessionid=d7aee647-a599-4d86-a4b9-4f98ac876f93;+cadata="2uBZVbm3/icIQl77VS4zFhq8aAT7t7KydqfeNE3U7zD4eSk1J2rstsbsjTf0dQ4FI";+UserContext=bd62dce8fee44e49a8d72876b36c314c - mail.(intentionally removed).com 404 0 2 1405 580 46

I'm thinking that the 404 0 2 1405 580 46 at the end of the line will help me figure out why i cant connect.  But i dont know what they mean.

Or I could be looking in the complete wrong direction....  any ideas?

Thanks,
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Question by:ncvb
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uescomp earned 500 total points
ID: 33705014
If you are using a self signed certificate on your Exchange server then your phone will not trust your OWA website and you will need to import it using the Blackberry desktop software.
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Author Comment

by:ncvb
ID: 33705187
import the self signed certificate from blackberry desktop software?  or import the exchange account from Blackberry desktop software?  Sorry...

Thanks,
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LVL 16

Expert Comment

by:uescomp
ID: 33705198
You need to import the self signed certificate to the phone so that your phone trusts your email server.  You can do this with the Blackberry desktop software.
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Author Comment

by:ncvb
ID: 33705622
Do you know where in the Blackberry Desktop Software i can do this?  A google search did not help either... thanks.
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Author Comment

by:ncvb
ID: 33705679
Nevermind... that worked like a charm.  thank you for all your help.

Cheers,
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