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MAC and Office 2008 (office setup assistant/Create an Office Identity) issue

Posted on 2010-09-17
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Last Modified: 2012-05-10
I have multiple users logging into the MAC.  I have a script that runs and deletes the users directory, so EVERY time a user logs in, it goes through the "office setup assistant" and wants to create an "Office Identity".

I need this disabled, or some kind of "auto answer file" solution. Or, just the ability to globally run the app. on the machine, since the admin had already registered it.

Any suggestions?
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Question by:LibrarySystems
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Expert Comment

by:gmbaxter
ID: 33707140
Are the users local or server based?

Create a brand new account and set up office how you want. Find the relevant preference and office identity files and copy them to:
/system/library/user template/english.lproj (on server for network homes or locally for local users) - you'll have to copy the files to corresponding locations within the template.

You'll have to change ownership of the .lproj folder back to root when done. If you do this on the client for local users you may also have to take ownership or enable the root account temporarily in order to gain access to thfe templates.

Hope that helps
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Author Comment

by:LibrarySystems
ID: 33717586
The users are server based.  I  have an Open Directory Master server configured to apply policies to the client computers (by computer group).  However, each of the client computers are authenticating via an LDAP server. You've mentioned a few things in your solution that I haven't tried (or don't have experience with).  First, I'm not sure where all relevant Office identity files are located (or needed). Second, can these settings be applied to the default user instead of a user template?
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Expert Comment

by:gmbaxter
ID: 33718152
As far as I know there is no default user as in a Windows environment, so the template is probably best. I'll check on the locations for you and get back to you, but the easiest way is to create. Blank user and setup office, then sort the preference filed by last modified. This will show you the recently changed files to add to your template.
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Accepted Solution

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gmbaxter earned 500 total points
ID: 33728774
Ok, the files you need to put in your user template are:

~/Library/Preferences

all com.microsoft files (about 7 i think)
Microsoft folder

These will need to go on your fileserver template English.lproj folder as you're using network homes.

If you have a large number of users already setup, you'll need to blast these prefs into their Library folder, i'd recommend FileBlaster (Its Free:

http://www.ugmedia.com.au/sw/fb/

And for correcting permissions after:

http://macinmind.com/?pid=2&progid=1&subpid=1

Hope this helps
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Author Comment

by:LibrarySystems
ID: 33729145
OK - I'm looking into it now.  
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Author Comment

by:LibrarySystems
ID: 33757912
I seem to have it working "similiar" to how you suggested.  But now, every time a user logs in, they get a keychain error:

"The system was unable to unlock your login keychain".

The user accounts are all stored locally on each client.  On the login script, it copies the settings to the users directory.  I'm guessing that the original directory has a different keychain associated with it (from the creation of the template), therefore it's prompting for a new keychain.

I've been been fighting this for a few days now...since you've essentially answer my initial question, I'll give credit, however, since this error seems to be related, I'd like to see if you have any input.

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Expert Comment

by:gmbaxter
ID: 33784108
sorry for the delay in getting back to you.

did you copy only the preference files over into the template, or did you copy an entire users profile/library folder? also did you restore ownership of the folders back to root?
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