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Virtual Machine hangs at 95% when powered on

Posted on 2010-09-17
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Last Modified: 2012-05-10
Hi,

I am running ESX 4.1 and am trying to power on a virtual machine. It hangs at 95% and will stay like this indefinately. I cannot cancel the task, the option is unavailable.

I have looked in the virtual machines log file and this is what appears:

20:09:41.649: vmx| UUID: location-UUID is 56 4d 8c 1f a4 15 2e e8-5b 40 f0 c0 ad 61 ea 0a
Sep 17 20:09:41.650: vmx| UUID: location-UUID is 56 4d 8c 1f a4 15 2e e8-5b 40 f0 c0 ad 61 ea 0a
Sep 17 20:09:41.650: vmx| Msg_Question:
Sep 17 20:09:41.650: vmx| [msg.uuid.altered] This virtual machine might have been moved or copied.
Sep 17 20:09:41.650: vmx| In order to configure certain management and networking features, VMware ESX needs to know if this virtual machine was moved or copied.
Sep 17 20:09:41.650: vmx|
Sep 17 20:09:41.650: vmx| If you don't know, answer "I copied it".
Sep 17 20:09:41.650: vmx|
Sep 17 20:09:41.650: vmx| ----------------------------------------


A yellow box usually appears in the summary tab of the vm asking if you have moved it or copied. I cant see it anywhere though.

Any ideas what to do? How do I answer the question maybe from the command line somehow?
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Question by:amerretz
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by:bgoering
ID: 33706020
I think you can right click and choose answer question - let me know
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by:bgoering
ID: 33706023
Ah - it is right click, select "Guest" then answer question
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Author Comment

by:amerretz
ID: 33706033
Hmmm, the 'Answer Question' is greyed out.

Maybe that is not the problem......

I have tried rebooting the host and starting again, same thing, just hangs at 95%.

Any other suggestions?
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by:bgoering
ID: 33706050
Are other VMs running ok? Just a problem with a single vm?
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Accepted Solution

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amerretz earned 0 total points
ID: 33706176
Called VMware and spoke to support. All fixed now.


Instead of connecting from vclient through vcenter, we connected directly to the host via the client and then the moved or copied message was visable.

Seems like vcenter shit itself.
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by:bgoering
ID: 33706198
Ah, well glad you got it fixed
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Expert Comment

by:gbssupport
ID: 37443552
I received this same message after shutting down my single ESXi host and then booting it back up.  I have my 2 vm's set to autostart, but they hang at 95% and then crash.  I can however go in each time and answer the question "I copied it", which is what it recommends and everything comes up.  I've read articles that said to resolve this do the following from the GUI:
1.Power off the virtual machine.
2.In the vSphere Client, right-click the virtual machine and choose Edit Settings.
3.Click the Options tab. Under Advanced, select General and then click on the Configuration Parameters button.
4.Click Add Row.
5.In the new row, enter "answer.msg.uuid.altered" for the Name and enter a Value of either "I moved it" or "I copied it".
6.Click OK in the Configuration Parameters window, then click OK in the Virtual Machine Properties window.  

My question is, I didn't do anything to this server other than shutting it down and back up.  I didn't move or copy anything...why am I getting this message everytime I restart my VM Host?

Thank you,
Scott
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